Guest Service Assistant

**Job Number** 24021495 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

Handling guest complaints and other related problem and records on the logbook. - Answer guest inquires, handle complaints and attend to the need of the guest. - Balancing the accounts from day shift. - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge...

* With Experience in Customer Service especially in Hotel industry - Accurately make and confirm reservations with walk-in, over the phone and online booking guests - Provide exceptional friendly, courteous, and patient customer service - Answering calls with accurate rates, activities, promotions & etc - Assist with completing daily opening and closing...

* Basic Salary from RM1800 to RM2300 - Shift of 12 hours/shift, Morning, Night & Mid Shift - Night shift allowance - Review Award - Quarterly attendance allowance - Medical bonus - Performance bonus The guest service officer is responsible for the care, hospitality and service given to our guests throughout their stay, responsibility such as Check-in/out,...

**Job Number** 24182002 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting the resort operation in the role of Manager...

Responsible for the efficient rooming of resort's guests according to the established procedures. - Prepare and maintain records pertinent to the guests stay in the resort. - Maintain and control the room racks and coordinate with other departments. - Perform day-to-day registration activities, cashiering and ensure a good hospitality experience have been...

**Job Number** 24019817 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** **Job Number**25086799 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

**DUTIES AND RESPONSIBILITIES** - The primary objective is to assist the Restaurant Manager to train staff members and develop the skills and ability of these members of staff (F&B) to handle guest situations properly and in an efficient and courteous manner in accordance with the Concorde Policies and Procedures. - Controls the direction and implementation...

**DUTIES AND RESPONSIBILITIES** - The primary objective is to assist the Restaurant Manager to train staff members and develop the skills and ability of these members of staff (F&B) to handle guest situations properly and in an efficient and courteous manner in accordance with the Concorde Policies and Procedures. - Controls the direction and implementation...