Guest Service Officer

**Job Number** 24021495 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...

Making menu recommendations, answering questions and sharing additional information with restaurant patrons - Providing excellent wait service to ensure satisfaction - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting...

Handling guest complaints and other related problem and records on the logbook. - Answer guest inquires, handle complaints and attend to the need of the guest. - Balancing the accounts from day shift. - Managing front desk activity and handling guest check-ins and check-outs - Ensuring customer satisfaction by scheduling wake-up-calls and other concierge...

Responsible for the efficient rooming of resort's guests according to the established procedures. - Prepare and maintain records pertinent to the guests stay in the resort. - Maintain and control the room racks and coordinate with other departments. - Perform day-to-day registration activities, cashiering and ensure a good hospitality experience have been...

**Job Number** 24182002 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting the resort operation in the role of Manager...

**Job Number** 24040506 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of...

**Job Number** 24019817 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

**Additional Information** **Job Number**25086799 **Job Category**Rooms & Guest Services Operations **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

Assist in front office operations - To greet all guests in warm and friendly manner - Register guests in prompt and professional manner - Prompt attention to queries or complaints and resolve guests’ issue - Be familiar with the hotel's product, service and policies - Provide support in data entry, billing, payments - To perform general administrative...

**Job Description**: 1. To handle all stages of guest stay in the hotel from check in to check out and ensure hotel guests are provided with the best possible experience during their stay in the hotel. 2. Maintains positive guest and colleague interactions with good working relationships. 3. Meets and greets all guests and assists with registrations. 4....