Front Office

Accountable for daily operation, management and profitability of all sub-department's of Front Office - To ensure smooth efficient operation of the Front Office department, achieving maximum sales and adhering to the standard of service required by the Resort. - Able to perform in all the Front Office functions. - Total responsibility in hiring, training and...

We’re seeking an experienced and proactive Front Office Supervisor to lead our front desk team and ensure smooth daily operations. If you have a passion for hospitality and strong leadership skills, we want to hear from you! **Key Responsibilities**: - Ensure accurate and timely recording of reservations. - Drive revenue by converting enquiries and...

Front Desk Representative duties and responsibilities - Keep front desk clean, tidy and supplied with all the necessary supplies - Greet, communicate with and welcome guests - Answer all the customers' questions and address their complaints - Answer all incoming calls, redirect them when needed - Receive letters, packages and send them to appropriate...

Assist in front office operations - To greet all guests in warm and friendly manner - Register guests in prompt and professional manner - Prompt attention to queries or complaints and resolve guests’ issue - Be familiar with the hotel's product, service and policies - Provide support in data entry, billing, payments - To perform general administrative...

We are looking for a Front Office Assistant responsible to response to all guests request in the timely manner and carry out work accordance to front office standard operating procedures set by the company. **Responsibilities**: - Provide guest service, checks in guests, input reservation into IFCA system, collecting room deposit before issuing room keys...

Doing daily front office job (Check In & Check Out and any other related hotel job scope) - Capable to work night shift - Able speak Chinese, English & Malay - Do Housekeeping work (clean rooms, corridor, hotel area & any other work that related to hotel operation) to be a better hotel in 5 years time. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3...

**Job Description**: 1. To handle all stages of guest stay in the hotel from check in to check out and ensure hotel guests are provided with the best possible experience during their stay in the hotel. 2. Maintains positive guest and colleague interactions with good working relationships. 3. Meets and greets all guests and assists with registrations. 4....

Knowledge in handling of emergency case in resort/ hotel areas. Knowledge of the administrative procedures of Front Office Department. Knowledge in handling of customer’s complaint and request. Ability to communicate effectively with various levels of employees. Ability to communicate with customer/ guest effectively. Schedule: - Rotational...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are...