Front Office Assistant
2 days ago
Front Desk Representative duties and responsibilities
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Answer all the customers' questions and address their complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Monitor office supplies
- Make supply orders when needed
- Monitor and update records and files
- Monitor and log office expenses and costs
- Basic Front desk task - Check in, Check out task.
- Make reservations.
- Be calm.
- Responsible.
- Good attitude.
- Able to work in shift.
**As the front-line-employee, your role will be extremely important for improving guests experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our hotel.
Pay: RM1,700.00 - RM1,800.00 per month
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Holidays
- Night shift
- Weekend jobs
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Front Office Assistant: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa (preferred)
Work Location: In person
Expected Start Date: 02/17/2025
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