Assistant Manager, Collections

2 days ago

Puchong, Malaysia Mercedes-Benz Services Malaysia Sdn Bhd Full time

**Aufgaben**:

- To assist in monitoring the receivable portfolio and ensure all repayments from customer are paying in timely manner.
- To manage early delinquencies, newly activated accounts.
- To conduct dunning calls to remind customer on repayment for overdue contracts.
- To implement and manage collections and remarketing processes and procedures in accordance with the Company’s policy and procedures.
- To monitor closely the performance and activities of debt collection and liaise with repossession agents to ensure proper management of account receivables by minimizing credit losses of current portfolio and maximizing debt recovery.
- To discuss with customers on restructuring and rescheduling of the overdue contracts.
- To execute litigation proceedings against the hirers and guarantors.Liaise with solicitors and also other relevant authorities for recovery purposes.
- To handle the remarketing process for repossesed/returned vehicles to ensure that vehicles are sold within targeted time and best price.
- To liaise with auction houses and co-ordination on bids from dealers and buyers and preparation of all relevant documents for remarketing processes.
- To conduct site visit and negotiation on repayment arrangement and loss recovery.
- To perform other duties and responsibilities as assigned by superior from time to time.

**Qualifikationen**:

- Education: Degree in Business, Accounting, Finance, Law or equivalent.
- Working Experience: 7 years relevant experience in Auto Loans/Home Loans/Equipment Loans. Asset recovery management, debt recovery and legal knowledge will be added advantage.
- Professional & Interpersonal skills:
- Good analytical and problem solving skills
- Strong with processes, workflows and documentations
- Demonstrated ability to work under pressure to meet deadlines whilst retaining high level of accuracy
- Must be able to work as part of a team with peers and leadership within the organization
- St rong attention to detail, goal oriented
- Highly motivated and independent person who can decide on an action course within the given authority
- Adapt quickly to new working culture and environment.

PC skills: Microsoft Word, PowerPoint, good excel skills is very much preferred
- Language skills: Excellent written and verbal communication in English. Local language is a plus.

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