Project Manager, Service Delivery
3 days ago
**Responsibilities**:
1. **Project Planning**: Define scope, objectives, and deliverables in collaboration with stakeholders. Develop detailed project plans, timelines, and budgets.
2. **Execution & Monitoring**: Lead teams using Agile, Scrum, or Waterfall methodologies. Track progress, manage changes, and ensure quality standards.
3. **Stakeholder Communication**: Provide regular updates to executives and clients. Manage expectations and resolve conflicts.
4. **Resource Management**: Allocate internal/external resources, including vendors. Optimize team productivity and budget adherence.
5. **Risk Mitigation**: Identify risks, develop contingency plans, and resolve issues proactively.
6. **Compliance & Security**: Ensure projects adhere to industry regulations (e.g., PDPA) and cybersecurity protocols.
7. **Documentation**: Maintain project artifacts (charters, RAID logs, retrospectives) and ensure audit readiness.
**Requirements**:
1. Bachelor’s degree in IT, Computer Science, Business, or related field.
2. Professional Certification - PMP, PRINCE2, CSM, or SAFe Agile certification, others as related.
3. 6-9 years in IT project management in Network, IP Packet, Security, Cloud, infrastructure/Software solution rollout projects, etc
4. Proficiency in Managed Engine, MS Project, Trello; knowledge of SDLC and IP network, Cybersecurity, cloud platforms
5. Have led multiple systems integration and Network, Cybersecurity, Cloud migration projects.
6. Proven track record of architecting, estimating, and leading projects end-to-end while meeting customer expectations, with a solid solution design experience, business expertise, and IT
7. Strong Situational Leadership
8. Problem solving
9. Strong customer and service orientation
10. Team-orientation skills
11. Excellent communication skills
12. Passion for performance and the motivation to go the extra mile
13. Hands on approach
14. Resourceful and the ability to improvise and make things happen
Pay: RM10,000.00 - RM14,000.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Day shift
Application Question(s):
- Expected Salary
Work Location: In person
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