Hotel Receptionist

**Key Responsibilities**:

- Greet guests with a warm and welcoming attitude upon arrival.
- Handle check-in and check-out procedures efficiently.
- Provide information about room availability, hotel facilities, and nearby attractions.
- Process payments and issue invoices or receipts.
- Address guest inquiries, requests, and complaints professionally and promptly.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Maintain accurate records of bookings, guest information, and payments.
- Assist housekeeping department when needed.
- Uphold hotel policies and ensure a peaceful atmosphere for all guests.

**Requirements**:

- Prior experience in a front desk or customer service role is preferred.
- Strong communication skills in English and Malay (additional languages are a plus).
- Proficiency in Microsoft Office and hotel management software (training provided if necessary).
- Friendly, professional, and well-groomed appearance.
- Ability to multitask and work efficiently under pressure.
- Availability to work shifts, weekends, and public holidays as needed.
- Passion for hospitality and delivering excellent customer service.

**Benefits**:

- Competitive salary based on experience.
- Staff accommodation options available.
- Employee discounts on hotel stays and dining.
- Career growth opportunities within the company.

If you have a passion for hospitality and love creating memorable guest experiences, we’d love to hear from you

Pay: RM1,700.00 - RM2,300.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

**Experience**:

- Hospitality: 1 year (preferred)

Work Location: In person