Customer Service

1 week ago

Johor Bahru, Malaysia Cel Logistics Sdn Bhd Full time

Reporting to Customer Service Manager and/ or appointed immediate superior
- Attend to customers complaints and find solutions to all complaints.
- To ensure that all daily transportations and shipments are scheduled to customers’ needs.
- To coordinate with all related parties inclusive of customers ensuring shipments in order.
- To ensure that opening and closing of jobs are done according to requirements.
- To control all petty cash for upfront payments and must be invoice to customers.
- To control of Levy and Toll for sub contractor’s truck.
- To help/assisting in arrangement of daily trucks to meet customers’ needs.
- To ensure that all documents are ready for trucks clearance at customs stations.
- To check/monitor that permits and forms are prepared accordingly to requirements.
- To ensure the timely of documents to meet import/export and to allow truck waiting.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer: 1 year (preferred)
- Customer support: 1 year (required)

**Language**:

- English (required)
- Bahasa (required)

**Location**:

- Kempas (required)

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