Claims Operations Executive

2 days ago

Kuala Lumpur, Malaysia Marsh & McLennan Companies Full time

**Company**:
**Description**:
**Claims Operations Executive - General Insurance (Supporting Hong Kong)**

**What can you expect?**
- Be a part of a regional operational shared service center
- Interact diverse colleagues and stakeholders from various line of business within MMC

**What is in it for you?**
- Career Development and Training Opportunities
- Explore opportunities to work on regional and global projects
- Conducive Smart Office work environment

**We will count on you to**:

- Registration, Processing and Adjudication of claims (General Insurance) within turnaround time.
- Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to company and legal standards
- Ensure computed claims settlement and verified reimbursements from insurers are valid.
- Diligently monitor and follow-up on unsettled claims with insurers and/or outstanding information from clients.
- Interact with stakeholders to ensure proper execution of tasks.
- Prepare claims statistic report on a monthly basis include, updating the documentation processes.
- Proactively identify problems with the team or client and provide solutions.
- Participate in project initiatives to improve efficiency and productivity of the department.

**What you need to have**:

- Bachelor's Degree in **any field**:

- **2-4 years experience in claims processing/ claims handling are encouraged to apply**:

- Good command in speaking and writing English
- Ability to **read and write** in **Traditional/Simplified** Chinese**:

- High Proficiency in using MS Office Application
- Good communication and interpersonal skills

**What makes you stand out**:

- Experienced in General Insurance Claims/ Employee Benefits Claims
- Proficient in using Microsoft Excel
- Good communication and interpersonal skills
- Ability to systematically manage and retrieve data
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

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