Cl, Settlement

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Operations- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Execute the Service Partner strategy and ensure value delivery from teams, by curating the Settelement & Reconciliation team's performance is meeting the targets set
- Oversee reconciliation and settlement team to ensure business target are met
- Lead team to articulate business and functional requirements in the areas of SST related, PayNet products, Visa & Mastercard operations
- Drive continuous improvement and optimization of processes to enhance customer centricity and productivity
- Drive the team to a high performing team

**Primary Objective**:

- Execute the Service Partner strategy and ensure value delivery from teams, by curating the Settelement & Reconciliation team's performance is meeting the targets set
- Oversee reconciliation and settlement team to ensure business target are met
- Lead team to articulate business and functional requirements in the areas of SST related, PayNet products, Visa & Mastercard operations
- Drive continuous improvement and optimization of processes to enhance customer centricity and productivity
- Drive the team to a high performing team

**Key Responsibilities**:
Circle vision and Value delivery
- Determine a strategy, in alignment with Service Partner Lead to deliver the long term target for the Circle
- In conjunction with Service Partner Lead and other Circle Leads, ideate actionable initiatives for the Service Partner
- Remove obstacles and coordinate actions for successful implementation of initiatives
- Continuously engage other CO/stakeholders to align on priorities and major dependencies
- Regularly review report on team performance and examine areas for improve

Continuous improvement of performance
- Report the progress of Circle to Service Partner Lead on a frequent basis
- Actively explore and assess opportunities for improvement of results and define (in alignment with Service Partner Lead) feasible steps for Circles within the Service Partner to achieve improvements

Coordination & prioritization
- Together with relative Service Partner Lead, hold responsibility for success of the team in achieving target perform
- Align with Service Partner Lead on the objectives of the teams in Circle and remove any misalignment
- Play harmonizing role in alignment of team's objective

Support and team mgmt.
- Understand and communicate performance target and initiatives to team leads
- Refine and clarify key issues faced by teams and customers from team leads
- Ensure continuous improvement, coordinating with other parties within the Service Partner if necessary
- Clearly communicate objectives to team leads to motivate, inspire and foster delivery
- Evaluate and monitor performance of team and team leads within the Circle
- Closely work with team leads to ensure team members are evaluated fairly and can improve performance
- Continuously upgrade skills and knowledge on new technology to develop strong user experience background
- Enhance analysis and problem solving skills and strong interpersonal skills - collaboration across multiple business and technology functions, relationship building and consensus building
- Involve in Project Management to improve operational efficiency
- Manage Settlement & Reconciliation matters to ensure business targets are met
- Drive continuous improvement and optimization of processes to enhance customer centricity and productivity

**Key Responsibilities**:
Circle vision and Value delivery
- Determine a strategy, in alignment with Service Partner Lead to deliver the long term target for the Circle
- In conjunction with Service Partner Lead and other Circle Leads, ideate actionable initiatives for the Service Partner
- Remove obstacles and coordinate actions for successful implementation of initiatives
- Continuously engage other CO/stakeholders to align on priorities and major dependencies
- Regularly review report on team performance and examine areas for improve

Continuous improvement of performance
- Report the progress of Circle to Service Partner Lead on a frequent basis
- Actively explore and assess opportunities for improvement of results and define (in alignment with Service Partner Lead) feasible steps for Circles within the Service Partner to achieve improvements

Coordination & prioritization
- Together with relative Service Partner Lead, hold responsibility for success of the team in achieving target perform
- Align with Service Partner Lead on the objectives of the teams in Circle and remove any misalignment
- Play harmonizing role in alignment of team's objective

Support and team mgmt.
- Understand and communicate performance target and initiatives to team leads
- Refine and clarify key issues faced by teams and customers from team leads
- Ensure continuous improvement, coordinating with other parties within the Service Partner if necessary
- Clearly communicate obj