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Product Management Manager

2 weeks ago

Kuala Lumpur, Malaysia Avanade Full time

**Job Title**: Product Management, Manager

**Role Overview**:

- You will be expected to be well versed with systems thinking, design thinking, innovation frameworks, disruption principles, and be a natural problem solver.
- You will closely collaborate with the UX and Innovation teams at Avanade during incubation and rapid prototyping to demonstrate the impact of new innovations and concepts to internal and external stakeholders.
- You should be comfortable working with our clients on their Design and Innovation Strategy which falls into three themes:

- Strategic Innovation: Identification, experimentation and scaling up of ideas around a strategic theme to disrupt, pivot, majorly reshape business objectives;
- Future of Work: Hybrid workplace, Gig economy, Future of Collaboration. Well-being and employee productivity - reimagining work at the intersection of people, process, and technology; and
- Human Centric Adoption Management: Systems design thinking to ensure people, process, technology align to deliver business outcomes.

**Key Role Responsibilities**:

- Provide design leadership to various parts of our business, demonstrating the effectiveness of a design thinking approach to the mission of the team.
- Conduct research that will help provide insights to problems our customers are trying to understand and the solutions they hope to deliver, by speaking to the Users, Development Teams, and Support Teams often to gain those insights.
- Understand customer's business requirements and create appropriate value proposition using Avanade offerings across service lines to drive the RFx response.
- Turn user insights and identified opportunities into differentiating concepts, services, and solutions.
- Facilitate and develop workshops and co-creation sessions.

**Job Requirements**:

- Experience working in/ with top Oil and Gas companies and/or Financial Services companies
- Experience gathering requirements (from customers, other stakeholders) to build and guide project/product roadmaps, including use of requirements-gathering tools/technologies
- Experience working with senior product team on market / customer research to create business plans for software products/solutions that align with Avanade strategic direction
- Sitecore Experience Manager (XM) and Experience Profile (xDB) 9+, with multi-site, multi-data enter, multi-language, and component framework experience
- Experience working in an Azure cloud environment
- Experience implementing software products by working with UX design, development, and management of multiple large agile team environment
- Experience with global digital marketing initiatives
- Strong understanding and implementation experience with devising Search Engine Optimization (SEO) strategy and product backlog to achieve business objectives
- Strong understanding and implementation experience with web accessibility standards to achieve business objectives
- Strong understanding and implementation experience with GDPR cookie consent compliance
- Strong experience with web and mobile products
- Strong knowledge of software development and implementation lifecycles
- Strong internal/external stakeholder interaction; includes presenting to and influencing Executive level decision-makers
- Experience in conducting primary and secondary research on markets including market segments, geographies, products, and industry
- Demonstrated ability to understand different business models and strategies
- Participate in discussion with business partners to provide guidance in the test field
- Knowledge and understanding of quality assurance and testing processes with strong attention to detail
- Coach and advise clients on UAT strategies and internal testers to achieve zero defect quality targets for UAT and go-live
- Experience working with, managing, and influencing virtual teams, including offshore
- Knowledgeable about project/program financials (e.g., budgeting, assessing financial impact, working with financial analysts)
- Strong networking skills to build relationships quickly
- Customer-oriented attitude with great presentation, interpersonal and negotiation skills

**Preferred Years of Experience**:

- Minimally 10 years of working experience with 3 years in managerial role

**Preferred Education Background**:

- You likely possess a minimum bachelor’s degree in Business, MIS, Economics, Computer Engineering, or related fields.

**Preferred Certification(s)**:

- Design Thinking Facilitator

**Preferred Technical Skillsets include**:

- Azure Cloud
- 21Vianet Cloud
- Coveo Enterprise Search
- Coveo Cloud
- Akamai CDN
- Brightcove video player CDN
- Google, Baidu, Yandex, and Bing Search Engine Optimization
- Google Maps Integration
- Yandex Maps Integration
- Baidu Maps Integration
- Google Analytics
- Sitecore Analytics
- Sitecore Personalization and A/B Testing
- OneTrust GDPR Cookie Consent
- OneTrust Marketing Preferences Management
- BigData Reporting design
- PowerBI
- Azur