Content Writer, Content

2 days ago


Kuala Lumpur, Malaysia Standard Chartered Full time

**Job Summary**Key Responsibilities**
- You will:
- Support the team to proofread and edit proposal responses to improve client centricity.
- Research and write copy, product description, and all internal and client facing content for TB.
- Support sales initiatives, including but not limited to creating client use cases/case studies for client pitches and awards submission.
- Ensure client use cases/case studies submitted are complete, comprehensive, tracked and properly administered.
- Together with the Content Lead, manage the continuous improvement in content development efforts to ensure quality including and not limited to the maintenance of the content libraries.
- Actively keeping abreast of market trends, competitive intelligence, and industry best practices
- Work in a group dynamic, and actively participate on any given project as the position evolves and as assigned by the line manager.
- Take initiative and bring innovative ideas to the table.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key stakeholders**
- Transaction Banking Sales
- CIB Relationship Managers
- Transaction Banking Product
- Implementation
- Client Service
- CIB Digital Channels
- CIB Business Development
- CIB Business Platforms and Partnerships
- CIB Brand and Marketing
- Other stakeholders within the Group

**Other Responsibilities**
- Accountability for driving the deal team in clearly articulating competitive transaction banking solutions in a client centric manner
- Accountability for ensuring effective interaction between teams across different geographies
- Accountability for driving centre of excellence in content and bid management
- Drive consistency and brand standards across all proposals globally
- Understand risk issues and incorporate appropriate solutions within proposals
- Embed Here for good and Group’s brand and values

**Skills and Experience**
- Writing skills
- Communications
- Addressing Customer Needs
- Sales Proposals and Presentations
- Project Management

**Qualifications**
- Strong writing, editing, and proofreading skills with experience in creating, adapting, and unifying content.
- Journalism, editorial or agency experience is an advantage.
- Excellent verbal and written communication skill in English. Mandarin proficiency is a plus.
- Passion for storytelling and visual communication.
- Ability to understand and translate complex concepts into clear, concise, and impactful communications.
- Problem solving capabilities, creative thinker, and commercial mindset.
- Ability to work in a multi-tasking environment and meeting tight deadlines.
- Self-motivated, highly driven to produce results.
- Client-focus/stakeholder management.
- Committed team player with willingness to be hands-on.
- Ability to influence and impact outcomes.
- Develop a client-centric culture, focused on making it easy to bank with Standard Chartered.
- Knowledge of Transaction Banking products is a plus.
- Professional_
- A degree holder, preferably in Banking, Business, Journalism, or Marketing/Communications
- Minimum 5 years’ relevant experience in the industry, including demonstrated success in an appropriate role.
- Technical_
- Advanced experience in Microsoft Office Suite (in particular MS Word, MS PowerPoint and MS Excel)
- Knowledge of graphic designing tools (added advantage)

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be oursel


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