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Service Consultant
2 weeks ago
Job description
The responsibilities of a service consultant in this context involve a variety of tasks aimed at promoting the club, serving its members, and achieving sales targets. Here's a breakdown of the responsibilities mentioned:
- **Getting new members for the club**: This involves actively reaching out to potential members through various channels such as outreach events, marketing campaigns, and referrals.
- **Lead generation**: Identifying and pursuing leads who have shown interest in joining the club, whether through inquiries, visits, or online interactions.
- **Service call member**: Assisting existing members with any inquiries, issues, or requests they may have regarding their membership or services offered by the club.
- **Hitting own KPIs (Key Performance Indicators)**: Meeting or exceeding personal targets set by the club, which may include sales targets, member acquisition goals, or service quality metrics.
- **Taking care of counter**: Operating the reception or front desk area of the club, welcoming visitors, handling inquiries, and ensuring the smooth flow of operations.
- **Assisting with member inquiries**: Providing information, guidance, and assistance to members regarding club facilities, services, programs, and membership options.
- **Sales experience**: Previous experience in sales can be beneficial as it equips the service consultant with skills such as persuasion, negotiation, and relationship-building, which are valuable for attracting new members and promoting club services.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM1,500.00 - RM6,282.31 per month
**Benefits**:
- Dental insurance
- Gym membership
- Maternity leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
Supplemental pay types:
- Commission pay
- Performance bonus
