Service Consultant

3 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Peak Fitness Full time

Job description

The responsibilities of a service consultant in this context involve a variety of tasks aimed at promoting the club, serving its members, and achieving sales targets. Here's a breakdown of the responsibilities mentioned:

  • Getting new members for the club: This involves actively reaching out to potential members through various channels such as outreach events, marketing campaigns, and referrals.
  • Lead generation: Identifying and pursuing leads who have shown interest in joining the club, whether through inquiries, visits, or online interactions.
  • Service call member: Assisting existing members with any inquiries, issues, or requests they may have regarding their membership or services offered by the club.
  • Hitting own KPIs (Key Performance Indicators): Meeting or exceeding personal targets set by the club, which may include sales targets, member acquisition goals, or service quality metrics.
  • Taking care of counter: Operating the reception or front desk area of the club, welcoming visitors, handling inquiries, and ensuring the smooth flow of operations.
  • Assisting with member inquiries: Providing information, guidance, and assistance to members regarding club facilities, services, programs, and membership options.
  • Sales experience: Previous experience in sales can be beneficial as it equips the service consultant with skills such as persuasion, negotiation, and relationship-building, which are valuable for attracting new members and promoting club services.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1, RM6,282.31 per month

Benefits:

  • Dental insurance
  • Gym membership
  • Maternity leave
  • Professional development

Work Location: In person

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