Commercial Director

Hach
- Location

Petaling Jaya, Selangor, Malaysia
- Category

Sales
- Job Id

R10261237

**Position Title -** Commercial Director - Malaysia

**Position Status** - Full Time

**Company Name** - Hach Malaysia (100% subsidiary of Veralto)

**Job Location -** Selangor, Malaysia

**Travel Required -**As per job requirements, typically 40-50%

**About Veralto**:
Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for the world. Our operating companies are building on a long-standing legacy of success, innovation, and deep customer trust as they work to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Massachusetts with the 13 operating companies and 300+locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world united by powerful purpose - Safeguarding the World’s Most Vital Resources.

Veralto’s Water Quality Companies - Hach, Chemtreat, Trojan Technologies, OTT Hydromet, Sea-Bird Scientific, McCrometer, XOS & Acquatic Informatics
- help to manage, treat, purity & protect the global water supply from municipal & wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Our Product Identification companies - Videojet, Esko, X-rite, Linx and Pantone helps package and protect the world’s food, medicine and essentials tracing and authenticating billions of goods that travels the global supply chain every day.

VES is our proven system for achieving success. It is a philosophy, set of values, and series of management processes that collectively define who we are and how we do what we do at Veralto. Our VES tools are designed to help us excel in the areas of Growth, Leadership, and Lean, building on a strong foundation of VES fundamentals (Voice of Customer, Value Stream Mapping, Standard Work, Transactional Process Improvement, Kaizen, 5S, Problem Solving, and Visual & Daily Management).

**About Hach**:
**Overview**:
The Commercial Director is accountable for company’s sales & service operations in Malaysia including Brunei. His/her initial focus will be to strengthen sales, service, customer support, and management teams by leveraging the Veralto Enterprise System (VES), while providing strategic vision, support, and most of all on-the-ground leadership for the OpCo/Platform team. He/she will keep regional leadership abreast of opportunities, competitive issues, and market/regulatory conditions, and drive total sales, service and profit growth, balanced against the necessary investment to strengthen and maintain a first-class market-leading commercial organization.

**Core Responsibilities**:

- Provide vision and guidance to the sales/service organization to address competitive and changing market dynamics.
- Drive Organizational Objectives around 3 broad objectives:

- Shareholder Focused Metrics - Core growth/revenue, margins
- People - Demonstrate ability to attract, coach, retain and develop talent
- Customers - Drive customer satisfaction related metrics (e.g. OTD, NPS, Quality) along with customer support and operations teams.
- Evaluate the current sales activities to identify areas of strength and assess those activities that must be improved to meet the demands of current sales, as well as future aggressive growth.
- Build country specific go to market strategy, implement and execute strategy.
- Access current service capabilities and strengthen those based on the gaps identified. Build service strategy followed with implementation and execution.
- Monitor technological changes, market trends, competitive products/pricing, and be a key participant in identifying and analyzing the products to be developed for and channeled to the marketplace.
- Achieve revenue objectives set forth by senior management by disseminating the budgeted performance goals and implementing value selling philosophy, sales funnels and action plans.
- Coordinate, prepare and implement sales and expenditure budgets; monitor actual vs. budgeted performance, implement corrective measures as appropriate; report goal accomplishment and variance analysis monthly.
- Lead and develop teams by establishing annual goals; hiring and training new associates; and coaching, monitoring and appraising individual performance through the use of policy deployment tools and improving processes with a focus on kaizen and continuous improvement
- Design and implement standards of accountability for others in the organization that can be used to focus, guide and set high standards of performance for others to achieve business results.

**Experience**
- 15+ years of progressive sales experience within an organization known for having a strong sales function. Experience as regional representative of an appropriate size western multinational office or sales subsidiary, including managing revenue and margin goals, with P/L experience and international r