Fraud Operation Specialist/ Analyst

3 days ago

Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

Responsibilities _
- Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations.
- To monitor real time queues and identify high risk transactions within the customers portfolio.
- Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue losses.
- To mitigate risk through fraud detection and review transactions and account activity for any suspicious or fraudulent activity.
- To observe customer transactions to identify fraudulent activity such as BIN attacks, friendly fraud, and similar other risks.
- Monitor constantly customer and transactional records to identify unauthorised transactions and fraudulent accounts.
- Determine existing fraud trends by analysing accounts and transaction patterns.
- Identify and monitor the potential risks due to fraud in all areas of the customer lifecycle.
- Involve in any ad-hoc project to improve the work process and fraud detection.
- Work across with other departments to resolve any issues involving fraud risk.

**Qualification and Background Requirements**
- Bachelor’s degree in a related field, at least 2 years of experience in Fraud Risk Management and Controls for financial institutions / payments / cards / banks / e-wallets.
- Strong analytical mindset and able to adapt within a fast-paced environment.
- Excellent communication skills, both written and verbal.
- Attention to details and high degree of accuracy.
- Good knowledge and understanding of overall Fraud Risk processes, policies and operations.
- Ability to work in a high-volume and in a fast-paced environment is required.
- Proficiency in using Microsoft products such as Excel, PowerPoint, Word; and Google Suite.
- Excellent team player.

**Job Types**: Full-time, Contract

Pay: RM2,600.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

  • Fraud Operation Analyst

    1 day ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time 54,000 - 60,000 per year

    ResponsibilitiesReviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations.To monitor real time queues and identify high risk transactions within the customers portfolio.Resolve queued transactions within the service level agreements (SLA) to reduce potential revenue...

  • Fraud Operation Specialist

    1 day ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time 36,000 - 54,000 per year

    Job description:Job DescriptionResponsibilitiesReviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations.To monitor real time queues and identify high risk transactions within the customers portfolio.Resolve queued transactions within the service level agreements (SLA) to...

  • Fraud Investigations Analyst

    7 days ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

    Job description: - Responsibilities_ - Reviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations. - To monitor real time queues and identify high risk transactions within the customers portfolio. - Resolve queued transactions within the service level agreements (SLA) to...

  • Fraud Prevention Specialist

    1 day ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time 36,000 - 54,000 per year

    Job DescriptionResponsibilitiesReviews activity to detect and prevent fraudulent activity based on reports, alerts, or notifications from Fraud Management Tools and escalations.To monitor real time queues and identify high risk transactions within the customers portfolio.Resolve queued transactions within the service level agreements (SLA) to reduce...

  • Lea Analyst

    3 days ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

    **Role**: - Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines. - Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC). - Liaise with internal stakeholders (e.g. Compliance, Legal,...

  • Cards Operation Analyst

    3 days ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

    _**Responsibilities**_ - Ensure day-to-day operations comply with the regulatory and internal requirements. - Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most. - Leverage technology to drive a high degree of digitalisation and scalability. Card Management -...

  • Card Operations Analyst

    7 days ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

    _**Responsibilities**_ - Ensure day-to-day operations comply with the regulatory and internal requirements. - Collaborate with product, customer experience and business to create a robust operation process that delight our customers where it matters most. - Leverage technology to drive a high degree of digitalisation and scalability. Card Management -...

  • AML Analyst

    1 day ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time 60,000 - 108,000 per year

    Role:● Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines.● Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC).● Liaise with internal stakeholders (e.g. Compliance, Legal,...

  • Lea Analyst

    7 days ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

    **Role**: - Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines. - Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC). - Liaise with internal stakeholders (e.g. Compliance, Legal,...

  • AML Investigations Analyst – LEA Coordination

    1 day ago

    Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time 36,000 - 54,000 per year

    Job description:Role:● Receive, log, and triage legal requests (e.g. investigation letters, orders, MACC, PDRM, BNM inquiries) in accordance with internal protocols and timelines.● Assess legal validity and ensure requests comply with relevant Malaysian laws (e.g. FSA 2013, AMLATFPUAA 2001, PDPA, CPC).● Liaise with internal stakeholders (e.g....