Retail Department Manager
2 weeks ago
At **OHSOME**, our dynamic retail brand with over 80 outlets in Indonesia and expanding in Malaysia, we are redefining shopping experiences by collaborating with global icons like Disney. We offer over 10,000 lifestyle products. As a forward-thinking retail brand, OHSOME is shaping the future of shopping, and we’re looking for passionate individuals to be part of our journey.
**Your Role as a Retail Department Manager**
As a Retail Department Manager, you will play a pivotal role in ensuring our store operations run seamlessly. Collaborating closely with the Store Manager, you will oversee key aspects of operational performance, support team development, and contribute to the success of our store. Your responsibilities will include:
- Assist in recruiting store staff and nurture their growth through training, mentorship, and performance evaluation.
- Support the Store Manager in managing work schedules and other administrative tasks for front-line staff.
- Manage vendor contracts, conduct evaluations, and maintain strong vendor relationships.
- Monitor inventory to ensure quality, including tracking product expiration dates and addressing damages.
- Implement and oversee anti-theft measures, ensure store cleanliness, and deliver exceptional customer service.
- Analyze product sales (SKU), plan inventory needs, and identify growth opportunities to drive store performance.
- Play a vital role in the setup and opening of new stores, ensuring operations are ready for a successful launch.
Who We’re Looking For:
We want enthusiastic team players who meet the following criteria:
- Minimum SPM, having Diploma or Bachelor's degree in any field will be an added advantage
- Proven experience in retail, ideally in a managerial role.
- Strong knowledge of retail operations, including sales, inventory, and customer service.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Willingness to work across locations and flexible hours (including evenings, weekends, and holidays).
- Fluent in English; proficiency in Mandarin is a plus.
Why Join OHSOME?
We value our people and offer amazing benefits, including:
✔ Competitive Monthly Salary
✔ Career Development Opportunities
✔ Uniform Provided
✔ EPF, SOCSO & EIS Contributions (Fulltime)
✔ Annual Leave (Fulltime)
✔ Exciting Additional Benefits Coming Soon
Pay: RM5,000.00 - RM6,500.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- STM/STPM (preferred)
**Language**:
- Bahasa (required)
Work Location: In person
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