Technology Specialist

2 weeks ago

Kuala Lumpur, Malaysia McDermott Full time

Lead and manage IT operations including resolving issues and guiding the wider Project/Block B IT team stationed in KL/Offsite fabrication yards. Responsible for provision of Information Technology services for McDermott revenue generating projects incl. Block B. Would be working closely with other IT functions and the business in determining how technology might assist in addressing their needs and requirements.

**Key Tasks and Responsibilities**:

- IT Infrastructure (comprising servers, networking equipments) rollout and ongoing management for Block B project offices in KL/Offsite fabrication yards
- Installing, configuring, documenting and maintaining PCs and other end users equipments
- Forecasting and maintaining IT equipment adequacy
- Establishing and controlling security levels and systems access
- Planning, implementing and coordinating systems maintenance and backup
- Analyse the teams' workload and activity to drive efficiency and focus towards TTR’s, SLA's and KPI’s
- Providing training and support for end users community
- IT Operations support for Senior business leadership team. Acting as interface between local management and other IT functions
- Ensuring that all departmental policies and procedures are followed
- Lead and manage the team, including hiring, mentoring, and professional development
- Work with senior management during the budgeting, cost control and reporting process
- Planning and coordinating operational activities within an organization such as meetings, events, or conferences
- Maintain communication with functional managers to ensure issues are resolved
- Generate reports for management in regards to service availability, uptime, and adherence to standard operating procedures and SLAs etc.
- Continual service improvement through best practise and new and innovative technologies
- Developing and maintaining relationships with vendors and suppliers

**Essential Qualifications and Education**:

- Must have knowledge of IT Infrastructure, Windows Admins, Data Center management
- Must be able to resolve issues within the same day
- Ability to guide team and own resolution of KL issues
- Handson experience in IT operations in a similar industry with minimum 5 years
- Technically competent and must have the ability to pick on new technologies immediately / Fast learner
- Demonstrated ability to perform change management in similar field Strong teamwork and interpersonal skills at all management levels

**Company Overview and Core Values**:
McDermott is a premier, fully-integrated provider of technology, engineering and construction solutions to the energy industry. For more than a century, customers have trusted McDermott to design and build end-to-end infrastructure and technology solutions—from the wellhead to the storage tank—to transport and transform oil and gas into the products the world needs today.

At McDermott, we hold all employees accountable to follow our 5 core values.
- Integrity - we maintain a firm adherence to legal and ethical conduct
- One Team - we are one company, where everyone is equally important
- Go Beyond - we seek courageous and creative solutions
- Well-Being - we promote all forms of well-being
- Commitment - we are reliable and dependable in delivering quality solutions

LI-RI1

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