Technology Specialist

**Technology Specialist**
Finance and Operations
- “The people who are crazy enough to think they can change the world, are the ones who do.”- Steve Jobs

Teach For Malaysia is an independent, not-for-profit organisation on a mission to empower our nation
through education. We believe that a child’s education and future should not be determined by his or her
circumstances in life. Thousands of students don’t have the chance to realise their potential because of
many socioeconomic factors, like how much their parents earn or where they were born/live.

We recruit, train and support our country’s rising generation of leaders to teach in high-need schools
across the nation, through our 2030 strategy consisting of 2 flagship programmes which is the Teach For
Malaysia Fellowship and Program Duta Guru - our two-year leadership development programmes focused
on growing leaders across the education system. We’ve impacted over 150,000 students and worked with
the Ministry of Education and other corporate and social sector partners to collectively bring
transformation to the education system. Beyond the Fellowship and Program Duta Guru, our growing
network of Alumni, education champions and supporters are lifelong advocates for education and
expanding opportunities for students, working as a movement to build an ecosystem of solutions at all
levels of society - from the classroom to the boardroom.

As we celebrate TFM’s 10 years of existence and impact, we are looking for champions to join our team in
this movement of change - people who share our vision, mission, and core values (Sense of Possibility,
Excellence, Collaboration, and Integrity) - so that we can collectively work towards expanding our impact.
Alignment to our vision, mission and values are integral to TFM’s culture to ensure long-term, sustainable
success and to realise our mission to:
**Build a movement of leaders in the education ecosystem to empower all children in Malaysia to realise**
**their potential**

Our collaborative working environment opens up many opportunities for you to expand your network and
lead your own learning, alongside other team members, Fellows and Alumni, corporate partners, the
Ministry of Education, and other education stakeholders. Teach For Malaysia is also a partner in the Global
Education Network, Teach For All. While our compensation package is fair and competitive, we do not
expect this to be your key reason for joining us. After all, we are not just offering you a job; we are looking
for a like-minded future leader to grow with us and help us achieve our mission.

**Role: Technology Specialist**
**Start Date: Immediate**
**Employment Type: Full-time, 1-Year Contract (Renewable)**
**Location: Kuala Lumpur, Malaysia**

**OBJECTIVE OF THE ROLE**:

- This role supports the organisation in planning and building the technological infrastructure of the_
- organisation and enhancing TFM’s impact by digitalising operations and processes to increase_
- effectiveness and efficiency. The role also works towards ensuring information and data integrity,_
- flow and knowledge management within the organisation and with external parties are strong._

**MISSION FOR THE ROLE**:

- This role will support Teach For Malaysia’s technology initiatives by fostering innovation_
- identifying current and future functional and individual technology needs._

**DUTIES AND RESPONSIBILITIES**
**Lead Technology Maintenance, Implementation and Adoption Across the Organisation**
- Direct the overall strategy and architecture for Teach For Malaysia’s information

technology initiatives across all pillars in the 2030 Strategy House by fostering innovation,
identifying current and future functional and individual technology needs, implementing a
robust IT system
- Maintain all tech systems in the organization so that all staff can operate efficiently and

effectively without being held back by technological distractions and challenges. This

hardware issues; hardware and software solutions for document storage
- Collaborate with Office Manager to ensure upkeep of laptops, printers, internet network

connection, and other related equipment
- Maintain and purchase relevant software; purchase and upkeep of software licenses and

customer relationship management (CRM) licenses
- Research, evaluate, identify and enlist necessary vendors to support the execution of the

organisation’s IT strategy.
- Manage our domain on Google Workplace or other relevant platforms including

documents, account management and administration
- Provide helpdesk support to staff for hardware or tech issues.

**Adoption and Development of Existing and New Software /Technology Platforms**
Work with various functional areas to develop, implement and maintain CRM solutions

(Salesforce) to potentially programmatic areas, fundraising efforts and administrative
information

needed and updating current Salesforce fields to better serve the needs of the team
- Int