Duty Manager

1 day ago

Kuala Lumpur, Malaysia Travelodge Chinatown Kuala Lumpur Full time

Responsibilities:

- To direct and supervise all activities within Hotel to ensure guest satisfactions delivered.
- To maintain cleanliness in lobby and Front Office department throughout the shift particularly during shift change and commencement of morning operations.
- To handle all guest complaints with tack and diplomacy at all times.
- Liaise with security on patrols of hotel and to act on all emergency situations in accordance with policy ensuring law, order and safety are maintained.
- To conduct efficient hand over on preceding and following shifts with emphasis on matters requiring follow-up action.
- To coordinate with night shift staff in preparation of all updates and reports.
- To ensure all areas of Hotel are prepared for the start of business each day.
- To ensure proper policies and procedures are followed at all times in relation to all departments.
- To take turns to be on night shift.
- To ensure responsibilities & duties of all respective staff are being carried out efficiently.
- To ensure the conduct & discipline of staff is well maintained.
- To carry out any other reasonable duties and responsibilities as assigned to by the Front Office Manager and above Management.
- Able to multitask and well verse in Reservation process / handling OTAs
- Willing to work on shifts, weekends and public holidays

**Requirements**:

- At least 3 Year(s) of working experience in hospitality industries are required for this position.
- Fluent in English and Bahasa Malaysia. (Able to speak in Mandarin will be an added advantage.)
- Pleasant personality and friendly
- Proficiency in PMS and MS Office (Knowledge in using Oasis system will be an added advantage)
- Able to work at KL City Center

**Job Types**: Full-time, Permanent

**Salary**: RM2,600.00 - RM3,000.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion

Schedule:

- Rotational shift

  • Duty Manager

    1 day ago

    Kuala Lumpur, Malaysia Pullman Kuala Lumpur Bangsar Full time

    Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...

  • Duty Manager

    3 days ago

    Kuala Lumpur, Malaysia Conservatorium Hotel Full time

    Duty Manager- - JR-02036RoomsFull timePermanentMandarin Oriental, Kuala Lumpur- **DUTY MANAGER**- Mandarin Oriental Kuala Lumpur is looking for a Duty Manager to join our Front Office team. - Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth...

  • Duty Manager

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Full time

    DUTY MANAGERMandarin Oriental Kuala Lumpur is looking for a Duty Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning...

  • Duty Manager

    3 days ago

    Kuala Lumpur, Malaysia Hotel Royal Kuala Lumpur (Premium Lodge Sdn Bhd) Full time

    Job Summary: - Assists the Front Office Manager in directing and supervising the activities of the Front Office and act as a liaison between guests and the Hotel. Duties and Responsibilities: - 1. Assist the Front Office Manager in maximization of room sales and revenue for the hotel. 2. Effectively supervises day-to-day operation to ensure standards are...

  • Duty Manager

    1 day ago

    Kuala Lumpur, Malaysia Mercure Kuala Lumpur Shaw Parade Full time

    **Job Description**: Duty Manager is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

  • Duty Manager

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lendlease Full time

    Lendlease is a globally integrated real estate group with core expertise in Investment Management, Development, and Construction. For more than 60 years, we have created thriving places.We are dedicated to relationships, open and honest, true to our word, challenging in our approach, exceptional in everything we do, and one team. We live our values; respect,...

  • Duty Manager

    3 days ago

    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    Assisting Front Office Manager in the overall day to day operations whilst on duty. - Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. - Ensure quality in all aspects of work and among the staff in the...

  • Duty Manager

    3 days ago

    Kuala Lumpur, Malaysia Meliá Kuala Lumpur Full time

    Assisting Front Office Manager in the overall day to day operations whilst on duty. - Resolve any guest complaints and to establish an amicable relationship with guests, clients of the Hotel and ensure prompt, courteous and accurate service to all guests to maximize customer satisfaction. - Ensure quality in all aspects of work and among the staff in the...

  • Duty Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Mulia Property Deveploment Sdn Bhd Full time

    The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...

  • Duty Manager

    1 day ago

    Kuala Lumpur, Malaysia Mulia Property Deveploment Sdn Bhd Full time

    The Duty Manager is responsible for overseeing the daily operations of the building and operational departments. They ensure that the operations runs smoothly, that staff are effectively managed, and that tenant and visitor needs are met. The Duty Manager is in charge during the scheduled shirts or on weekends and holidays when senior management is not...