Assistant Outlet Operation Manager

4 hours ago


Puchong, Malaysia Mykori Holdings Sdn Bhd Full time

1. Organizing, leading, hiring, training, and developing the outlet service crew with high responsibilities and discipline according to company policies and procedures.

2. Achieve company monthly sales target by leading outlets service crew in promoting and upselling our products/ promotions.

3. Assuring that outlet service standards are met, and guest expectations exceeded, always strive towards exceptional customer experience.

4. Monitor stock inventory and ensuring that all food and ingredient supplies, and other essentials are adequately stocked, plan and forecast order demand.

5. Monitor, analyze, and control all labor and inventory costs. This includes preparing the appropriate reports, charts, and schedules to ensure that budgets are met or exceeded while quality is maintained and improved.

6. Monitor and conduct regular outlet audits when needed, seek ways to cut waste and decrease operational costs, ensuring service level is on par.

7. Check in on dining customers to enquire about food quality and service and resolve any customer complaints in a professional manner.

8. Coordinate with Business Development and Marketing Team for ongoing promotions, campaigns, and brand collaborations/ events.

9. Work closely with HR department in recruiting outlets’ crew & attendance compiling.

10. Designing and implementing new department operating policies and procedures as required.

11. Regular reporting to Senior Management on outlet performance.

**Job Requirements**:
1. Possess Certificate/Diploma/Degree in F&B Services Management or equivalent

2. At least 3-5 years of working experience preferably in managing F&B outlets & similar role in hospitality environment

3. Excellent presentation, communication, interpersonal and leadership skills, and be extremely customer focused.

4. Critical thinker and problem-solving skills

5. Computer literate with proficient in major Microsoft Windows, Office and F&B POS operating system and software (ie. Storehub or others)

6. Basic Knowledge on Management Accounts, Profit & Loss Account.

7. Pleasant personality, independent and energetic person with good interpersonal and communication skills

8. Well verse in read, write and speak Bahasa Malaysia, English, Mdrn, and local dialects would be an added advantage

9. Confident, proactive, and able to work under pressure and meet tight deadlines

10. Able to work 6 days per week and support the operations after working hours when necessary.

11. Willing to travel, and possess own transport is preferred.

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM5,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion

Schedule:

- Rotational shift

Ability to Commute:

- Puchong (required)



  • Puchong, Malaysia Cleanpro Laundry Holdings Sdn Bhd Full time

    Job Summary The Outlet Operation Executive is responsible for supporting the overall operations of the self-service laundry business from the headquarters. This role involves coordinating with various outlets, ensuring compliance with company standards, managing supply chains, and improving operational efficiency. The HQ Operation Executive will also handle...


  • Puchong, Malaysia Gigi Coffee Sdn Bhd Full time

    **Requirements** - Must have at least 2-3 year of working experience as Assistant Outlet Manager in equivalent an established café, preferable with coffee background. - Able to manage outlet and work independently. - Able to lead and give clear instructions. - Outgoing personality, with good customer service skills - Available to start immediately would be...

  • Outlet Manager

    2 weeks ago


    Puchong, Malaysia Berry's Cake House Sdn Bhd Full time

    Report to Operation Manager - Manage and assume overall responsibility for the success of their branches by directing all operational aspects of each branch and driving sales whilst minimizing costs through customer satisfaction and employee engagement. - Performs outlet-level support functions including customer service, scheduling, day-to-day operations,...


  • Puchong, Malaysia EMPIRE SUSHI SDN. BHD. Full time

    **SUMMARY OF POSITION**: **You will assist to liaise with operations personnel and support the operations regularly by providing IT support and inventory management.** **You will plan an important role to**: - Assist in monitoring the outlet’s operations status and provide recommendations or solutions, including operation workflow to improve and support...

  • Outlet Supervisor

    2 weeks ago


    Puchong, Malaysia BAWANGCHAJI SDN BHD Full time

    We are looking for Outlet Supervisor for our outlet. At CHAGEE, we believe that all outlet staff is the bloodline of the company as they are the front-liner who bring the up most services and product to satisfy the needs of all CHAGEE's customers. This is an great opportunity for yourself to join us as the company is growing rapidly though at this time of...

  • Outlet Manager

    2 weeks ago


    Puchong, Malaysia HUJAN RIMBA CAKES SDN BHD (Central Kitchen) Full time

    **Key Responsibilities**: - Manage outlet daily operation and striving to achieve sales targets while staying within budget. - To ensure proper service standard & customer satisfaction based on SOPs given. - Train & supervise staffs to meet company requirements. - Monitoring customer experiences and resolving any issues. - Do ordering and received delivery...

  • Outlet Crew

    2 weeks ago


    Puchong, Malaysia Rasa Dulu Cafe Full time

    **Responsibilities**: - Fresh graduate are welcome and training will be provided. - Pleasant personalities, self-discipline and commitment toward career development. - Willing to learn and accept guidance attitude. **Minimum Requirements**: - To assist in overall outlet operations, inventory and sales. - Able to provide excellent customer service, front...


  • Puchong, Malaysia Huo Long Malatang Sdn Bhd Full time

    **Job Title**: Operations Executive **Location**: Puchong HQ (office and outlets) **Reports to**: Operations Manager / CEO **Company Overview**: Huo Long Malatang is a rapidly expanding F&B brand known for our unique Malaysian-style Malatang experience. With multiple outlets across key locations, we are committed to operational excellence, consistent...

  • Baker Assistant

    7 days ago


    Puchong, Malaysia Lavender Confectionery & Bakery Sdn Bhd Full time

    **Job Responsible** - Assist in production line for baking, stuffing, shaping, and finishing high-quality breads and pastries. - Operate baking equipment under supervision. - Maintain cleanliness and sanitation of workstations and equipment. - Ensure compliance with food handling and hygiene regulations. - Assist with inventory management and stock...

  • Operation Executive

    2 weeks ago


    Puchong, Malaysia ALL IT Hypermarket Sdn Bhd Full time

    To review and monitor the daily retail operation of outlets - To perform and support operations pertaining to outlet operations, stock counts, exhibitions, marketing events and opening of new outlets - To conduct internal operational audits, review audit results and recommend for process improvement as and when required - To carry out investigation or...