Ecommerce Account Executive

2 days ago


Klang, Malaysia Onward Sales & Services Sdn Bhd Full time

Handle online marketplaces like Lazada, Shopee, TikTok etc.
- Manage the online store daily, including SKU updates, pricing changes, sales order synchronization, banner management, etc.
- Arrange and oversee order fulfilment, monitor packing, and ensure timely delivery to customers.
- Respond to customer inquiries promptly and professionally.
- Provide assistance for customer inquiries, requests, complaints and after-sales support.
- Plan, execute, and monitor online campaigns and promotional mechanics for e-commerce and marketplaces.
- Work closely with platforms account holder to analyse and implement effective sales and marketing strategies.
- Report ,analyse, and improve online marketing strategies in line with ongoing company campaigns.
- Responsible for leading TikTok live streaming activities.
- Schedule livestream sessions and ensure timely execution.
- Monitor livestreams for quality and compliance with company standards.
- Edit and enhance video using software Capcut or another editing software and ensure they meet professional standards.
- Create compelling video content (plan, script, act, shoot, edit) with team members and promote video content to drive awareness on all platform social media especially Tiktok.
- Participate in brainstorming sessions with team members and boss to develop creative concepts for campaigns, content or projects.
- Ensuring that all content is clear, concise, and accessible to our target audience.
- Direct team members during shoots, ensuring everyone are aligned with the vision for any content or project.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Free parking
- Maternity leave

Schedule:

- Fixed shift

Supplemental Pay:

- Commission pay
- Yearly bonus

**Language**:

- Mandarin (required)
- Bahasa (required)

Work Location: In person



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