Customer Service Executive

2 weeks ago


Kuala Lumpur, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

Promotes a customer satisfaction by interacting with customer politely and resolving customer enquiries efficiently.
- Coordinate with internal departments and showrooms to resolves customer enquiries.
- Ensure all the customer interactions are updated on a daily basis into internal database tracking system.
- Extend recommendation for improvement in service process and service operation to achieve service excellence.

Requirements - Diploma / Bachelor Degree in Business Administration or related field. - Intermediate knowledge with Microsoft Office.
- Possess good communication skills.
- 5 working days including weekends (Off Day on Weekdays)
- Working Hour: 9am to 6pm
- Fresh graduates are welcome to apply

Perks & Benefits - Nearby public transport (10mins walk from Pandan Jaya LRT Station)
- Structured training & On-the-job training
- Regular team activities
- Medical insurance
- Annual leave
- Two (2) hours lunch on every Friday

**Job Types**: Full-time, Permanent

**Salary**: RM2,550.00 - RM3,000.00 per hour

**Education**:

- Diploma/Advanced Diploma (preferred)
**Experience**:

- Customer Care Specialist: 1 year (preferred)



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