Junior Product Manager

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value - across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value - a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

About the Role

Swift, and more specifically our Data and Services Tribe, is hiring a Product Manager for the SwiftRef product to join a team of experts passionate about delivering high quality suite of data sets and delivery channels which allow financial institutions to populate accurate reference data. As a driving force of technological change and customer value, our Data and Services tribe will offer you a unique opportunity to expand your reach in terms of knowledge and network and build your expertise through Swift’s global platform. This is a great opportunity for a strong professional and team player who enjoys a combination of strategic thinking, responding to ongoing market developments, leveraging data insight, analysis and technology, and interacting with stakeholders and customers.

Key Responsibilities- Contribute to the execution of SwiftRef product objectives and ambitions, ensuring alignment with the company level strategy.
- Work with the SwiftRef Product Owner to manage the SwiftRef offering based on regulatory requirements, serve customer needs, and stay relevant in the market.
- Understand customer pain points, consolidate feedback, translate and process business requirements to execution plans.
- Generate monthly reporting dashboards at both product level and customer level.
- Coordinate the daily extraction of internal datasets as a source for Reference Data directories.
- Conduct occasional market analysis on potential new datasets or new sources for existing datasets.
- Support the development of detailed project plans or campaigns, monitor progress, and adjust as necessary to meet agreed upon goals.
- Collaborate with internal stakeholders (business analysts, engineering, operations, customer experience, business development, global security, risk and customer support) to ensure cohesive product development and delivery.
- Assist in engaging with external stakeholders, including financial institutions and vendors, to ensure good relationship to drive product success, as well as to keep an all-rounded feedback loop for timely resolution when issues arise.
- Support the Product Owner with prioritization and backlog maintenance.
- Support business users after deployments on test or live systems.
- Communicate and collaborate effectively with diverse, globally distributed teams, respecting and adapting to various cultural norms and time zones to ensure seamless project execution and timely delivery.
- Assist in presenting product updates and roadmap to key stakeholders.
- Contribute to customer webinars or workshops to create product awareness, discuss product evolution and potential enhancements.

Education & Experience
- Minimum of a bachelor’s degree in business or related field; or equivalent through experience.
- Minimum of 3 - 5 years of experience in product management with a passion for data storytelling.
- Relevant experience in a product or IT development environment, preferably within a Data & Analytics or Financial Industry sector.

Required Skill Sets
- Excellent proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong adherence to operational excellence, setting clear standards for quality and customer happiness.
- Drive successful outcomes through collaboration, influence and partnership in a complex, matrix environment.
- Good stakeholder management skills to manage and build strong relationships with both internal and external stakeholders.
- Result-oriented with a strong focus on achieving goals and delivering high-quality products.
- Great communication skills, with an excellent command of spoken and written English.
- Analytical mindset and conceptual thinking. Organized way of working.
- Ability to work autonomously, remotely from some colleagues and in an Agile context with its associated tools (Confluence and Jira).
- Team player mindset. Ability and desire to succeed in a diverse, multi-cultural environment, across varied geograp