Service Delivery Management

**Company Overview** Sonicon Construction is a rapidly growing leader in construction and engineering, known for innovative solutions such as **Robotic Demolitions** and **Xradar Mapping** that drive industry excellence. With a mission rooted in **integrity, innovation, synergy**, we foster a supportive environment where your contributions have a real...

**JOB DESCRIPTION**: To prepare and submit documentation for customs clearance, including import/export declarations, permits, and licenses. To calculate and process duties, taxes, and other fees associated with international shipments. To communicate with customs authorities and other government agencies to resolve issues and obtain necessary...

**Position Overview** A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating business strategies, developing promotional material, and training new staff. **Responsibilities**: Responsible for Staff Planning and Training Responsible...

_**Duties & Responsibilities**:_ - The _**Cafeteria Operations Manager**_is responsible for overseeing the day-to-day operations, ensuring smooth service delivery, and achievers sales target. This role involves managing vendors, optimizers customer experience and driving sales performance through effective strategies and operational excellent._ - _Diploma in...

**JOB OVERVIEW** To manage the materials and inventory needed for production. To plan and maintain inventory sufficient to support production schedule. To coordinate with other departments, suppliers and customers to ensure timely delivery and use of materials. To balance the supply and demand of materials and avoid excess or shortage of inventory. To...

**The purpose of this ROLE is**: Manages the development and implementation process of a company's products and service. Coordinates departmental or cross-functional teams, focused on the delivering of new or upgrading existing products. Monitors the project from initiation through delivery including planning and directing schedules and monitoring...

Key Responsibilities: - Carry out duty as a front liner by helping customers efficiently and in a friendly manner - Handling enquiry at social media platform such as FB, instagram and whatsapp - Regular follow up with customer to lead sales - Updating customer orders and data in database and for delivery process - Work closely with marketing team to ensure...

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...) - Ensure the targets (performance, quality, cost) are reached by the team who is responsible for - Lead the team by bringing team spirit, encouraging continuous improvement initiatives - Coach the team by sharing his/her experience and bringing trust and...

To assist in procuring agreements with schools for placement of students in colleges & universities. - To conduct talks to students at schools around Malaysia on available education options in colleges & universities locally & overseas. - To provide effective counseling service to students who are looking for a place in colleges or universities locally &...

**Responsibilities**: Able to converse well and promote products to customer. Customer service (ability to handle all levels of customer query). Carry out retail sales activities. Meet sales target as assigned by management. Assist in running of retail shop. **Requirements**: Must able to communicate well in English and Malay Able to work on shift, 6...