Clearance Representative
4 days ago
Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound **Key responsibilities**: - Involves providing clearance and brokerage support to external customers and completing any related administration - Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. - Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members **Skills Required**: - Accuracy & Attention to Detail - Microsoft Office & PC Skills - Planning & Organizing Skills - Interpersonal Skills - Problem Solving Skills **Minimum Requirement**: - Graduates with at least a Diploma or Bachelor's Degree is encouraged to apply. No experience required. - Those with Secondary Education with 2 to 3 years of Experience in a Shared Service Centre, Customs Clearance, Operations or general Logistics experience are also encouraged to apply. - English proficiency is a must FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. **Our Company**: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. **Our Philosophy**: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. **Our Culture**: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Clearance Representative
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Kuala Lumpur, Kuala Lumpur, Malaysia FedEx Full time 4,000 - 8,000 per yearClearance Representative (Night Shift)This position is based in our Global Clearance Shared Services Centre, located in KL Eco City, Malaysia. Your main focus will be ensuring exceptional customer service experiences while streamlining the customs clearance process.Be the point of contact for customers from the US market via calls and emails, providing...
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Clearance Representative
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Clearance Representative
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Clearance Representative
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Kuala Lumpur, Malaysia Fedex AMEA Full timeCustomer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound Education: Secondary education or equivalent Experience: One (1) year of general clerical experience and One (1) year of customer contact experience - To prepare documentation for clearance of all inbound shipments requiring formal entries and outbound...
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Clearance Representative
4 days ago
Kuala Lumpur, Malaysia Fedex AMEA Full timeKey responsibilities: - Involves providing clearance support to external customers and completing any related administration - Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. - Identifies anomalies as they arise and uses judgement...
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Clearance Representative
1 week ago
Kuala Lumpur, Malaysia FedEx AMEA Full timeClearance Representative (Night Shift) This position is based in our Global Clearance Shared Services Centre, located in KL Eco City, Malaysia. Your main focus will be ensuring exceptional customer service experiences while streamlining the customs clearance process. - Obtain all necessary documentation and information for clearance related matters, ensuring...
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Clearance Representative
2 days ago
Kuala Lumpur, Malaysia FedEx AMEA Full timeClearance Representative (Night Shift) This position is based in our Global Clearance Shared Services Centre, located in KL Eco City, Malaysia. Your main focus will be ensuring exceptional customer service experiences while streamlining the customs clearance process. - Obtain all necessary documentation and information for clearance related matters, ensuring...
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Clearance Representative
1 week ago
Kuala Lumpur, Malaysia FedEx AMEA Full timeCustomer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound Education: Secondary education or equivalent Experience: One (1) year of general clerical experience and One (1) year of customer contact experience - Prepare all necessary documentation for inbound shipments requiring formal entries and outbound...
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Clearance Representative
2 days ago
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