Hair Trainer

**Training Delivery**:

- Conduct detailed product training on professional haircare brands distributed by the company, covering ingredients, usage, benefits, and suitability for different hair types and conditions.
- Train salon staff on consultation techniques, upselling strategies, and customer service excellence to improve client satisfaction and retail performance.
- Customize training approaches to cater to different experience levels (e.g., junior stylists, senior professionals, new partners).
- Provide in-salon training, coaching, and support at client locations as necessary.

**Content Development & Updates**:

- Assist in the creation and continuous improvement of training manuals, visuals, videos, presentations, and evaluation tools.
- Keep abreast of the latest trends in haircare, hairstyling, salon management, and technological advancements in the field.
- Incorporate new product launches and updated treatment techniques into training materials and programs.

**Performance Monitoring & Support**:

- Evaluate the effectiveness of training through practical assessments, feedback, and performance follow-up visits.
- Offer constructive feedback and mentorship to trainees to help refine their technical and consultation skills.
- Work closely with Sales and Marketing teams to identify training needs and support business and brand goals.
- Provide expert guidance on technical product questions and treatment troubleshooting.

**Brand Advocacy & Relationship Building**:

- Represent the brand professionally at all times, acting as a knowledgeable spokesperson for the company’s haircare lines.
- Build trust and loyalty with salon clients through strong relationship management and post-training support.
- Participate in industry events, hair shows, and educational talks to promote brand presence and education.

**Administration**:

- Maintain training logs, attendance records, and certification documentation.
- Generate training reports and share insights on performance trends and areas for improvement.
- Manage training schedules, session planning, and logistics efficiently.

**Requirements:Qualifications**:

- Education: Diploma or Degree in Hairdressing, Cosmetology, or related field. Recognized certifications in hairdressing (e.g., SKM, City & Guilds) are highly beneficial.

**Experience**:

- At least 3-5 years of hands-on experience as a professional Hair Stylist or Hair Technician in a salon setting.
- Prior experience conducting training or mentoring within the haircare industry is a strong advantage.
- Solid understanding of salon operations, client management, and professional haircare products.

**Skills & Attributes**:

- **Strong Presentation and Communication**: Able to deliver training clearly and engagingly to audiences with varied levels of experience.
- **Excellent Interpersonal Skills**: Skilled at fostering relationships with clients and building a strong training rapport.
- **Patience and Coaching Ability**: Capable of mentoring individuals with diverse learning styles and skill levels.
- **Organized and Detail-Oriented**: Able to manage multiple training projects and timelines effectively.
- **Proactive and Independent**: Self-driven with the ability to take initiative and manage field training responsibilities.
- **Tech-Savvy**: Comfortable using Microsoft Office (PowerPoint, Word, Excel) to create and deliver training content.
- **Languages**: Proficient in Mandarin and English. Knowledge of Cantonese or other local languages is an added advantage.
- **Mobility**: Willing to travel across Malaysia for training assignments and client support.

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 - RM6,000.00 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Hair Stylist: 3 years (preferred)
- conducting training / mentoring: 1 year (preferred)

**Language**:

- Mandarin (preferred)