Finance & Operations Specialist

2 weeks ago

Remote, Malaysia aCloud Full time

This is a Malaysia-based role, covering both Singapore and Malaysia operations, with the possibility of traveling to the Singapore HQ twice a year.

**Key Responsibilities**
- **Sales and Finance Operations**- Oversee the complete sales-to-procurement lifecycle, including processing Sales Orders (SO), Purchase Orders (PO), and procurement tasks.
- Manage subscription contract lifecycle, including renewals, amendments, and compliance tracking.
- Collaborate with the sales team to ensure accurate and timely updates in sales operations and reporting.
- Ensure smooth and efficient processes in procurement and vendor coordination.
- **Subscription and Recurring Billing Management**- Handle monthly MRR billing management, ensuring accuracy and timeliness of invoices.
- Manage and monitor subscription and usage-based billing processes, ensuring data integrity.
- Prepare detailed reports for MRR, ARR, and subscription usage metrics for management review.
- Identify and resolve discrepancies in subscription billing and usage data.
- **Accounts Receivable (AR) and Customer Management**- Prepare and issue accurate sales invoices to customers.
- Respond to customer finance-related inquiries, including requests for Statements of Account (SOA) and payment clarifications.
- Monitor and manage AR, ensuring timely follow-ups on outstanding payments.
- Resolve customer disputes and escalate issues when necessary to ensure efficient cash flow.
- Maintain customer finance records and ensure compliance with company policies and financial regulations.
- **Process Improvement and Reporting**- Identify opportunities to optimise sales and finance workflows to improve efficiency and accuracy.
- Prepare and maintain detailed records, reports, and dashboards related to sales, procurement, MRR, ARR, and AR management.
- Support management in financial audits and compliance reviews as required.
- **Collaboration**- Liaise with cross-functional teams, including sales, procurement, and finance, to ensure alignment and seamless operations.
- **Travel**- Possibility of traveling to Singapore HQ twice a year for meetings or training.

**Requirements**:

- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- 3+ years of experience in finance operations, accounts receivable, or a similar role.
- Familiarity with MRR and ARR billing processes and management.
- Strong knowledge of sales and finance operations, including SO, PO, procurement, and subscription billing processes.
- Experience in subscription and usage-based billing reporting preparation is essential.
- Excellent communication skills with a customer-centric approach.
- Proficient in finance tools and systems; experience with ERP systems like Dynamics 365 Business Central is a plus.
- Strong analytical and problem-solving skills.
- High attention to detail and ability to work under tight deadlines.

**Benefits**

**What We Offer**
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- Participation in quarterly team-building activities and an annual company trip. Competitive salary and benefits package.

**aCloud** is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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