Technical Writer

**Key Responsibilities**:

- Analyze and categorize knowledge assets to maintain accuracy, relevance, and quality.
- Contribute to a collaborative work environment that empowers teams to achieve exceptional results.
- Utilize knowledge management tools and technologies, such as ServiceNow, to effectively capture and maintain Knowledge Articles.
- Employ strong analytical skills to assess knowledge needs, analyze data, and identify trends or patterns that can drive continuous improvement.

**Qualifications**:

- Proven experience as a Technical Writer, preferably within a service desk or IT support environment.
- Familiarity with knowledge management principles and best practices.
- Utilize knowledge management tools and technologies, such as ServiceNow, to capture and maintain Knowledge Articles.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work effectively in a team-oriented, collaborative environment.

**Additional Details:

- **
- **Working Hour**:Monday to Friday, 9AM to 5.30PM
- **Salary Range**: Up to RM7,000.00
- **Job Type**: Contract of 12 months (chances of extension)
- **Location**: Cyberjaya, Selangor

**Job Type**: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM7,000.00 per month

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Monday to Friday