Atlassian Solutions Architect

**Responsibilities**:

- Atlassian Architecture & Governance
- Design, implement, and maintain enterprise-level solutions across the Atlassian ecosystem (Jira Software, Jira Service Management, Confluence, Bitbucket, Jira Align, Bamboo).
- Define and enforce governance standards for workflows, schemes, permissions, and automation.
- Architect integrations between Atlassian tools and external systems (CI/CD, monitoring, collaboration platforms, cloud services).
- Optimize tool performance, scalability, and security in line with organizational best practices.
- Provide technical consultation to Business/System Analysts and Project Managers on Atlassian solutions.
- Team Leadership & Delivery Management
- Lead and mentor a team of Atlassian administrators, developers, and support engineers.
- Scope, estimate, and plan work, delegating tasks and ensuring project delivery within agreed timelines.
- Conduct code/configuration reviews, maintaining high quality and compliance with standards.
- Foster a collaborative and knowledge-sharing environment, driving continuous improvement and innovation.
- Facilitate regular knowledge-sharing sessions to enhance team expertise in Atlassian technologies and Agile delivery practices.
- Collaboration & Stakeholder Management
- Work closely with Agile teams, IT, and business stakeholders to ensure Atlassian solutions align with business objectives.
- Partner with delivery managers and product owners to support Agile transformation and DevOps adoption through Atlassian tools.
- Communicate effectively with clients and colleagues, including regular collaboration with EU-based stakeholders.
- Provide clear reporting, dashboards, and insights for leadership and project visibility.
- Continuous Improvement & Innovation
- Evaluate, recommend, and implement marketplace apps, custom scripting (e.g., Groovy/ScriptRunner), and automation to enhance workflows.
- Champion best practices in Atlassian usage, Agile project management, and ITSM delivery.
- Stay updated with Atlassian’s product roadmap and industry trends, proactively introducing improvements.

**Requirements**:

- Bachelor’s or Master’s degree in Information Systems, Computer Science, or related fields.
- 10+ years of experience in software engineering, architecture, or related technical roles, with a strong background in SaaS, cloud, and enterprise platforms
- 8+ years in enterprise customer-facing roles, including consulting, solution architecture, or technical leadership
- Demonstrated expertise in designing and implementing large-scale, distributed systems and cloud-native architectures (AWS, Azure, GCP preferred)
- Deep knowledge of security, compliance, regulatory frameworks relevant to enterprise environments and performance optimization in Atlassian deployments.
- Proven expertise in:

- Jira administration (workflows, schemes, automation, permission management).
- Confluence knowledge base design and governance.
- Bitbucket/Git branching strategy, integration with CI/CD pipelines.
- Marketplace apps (e.g., Tempo, Insight/Assets, BigPicture) and custom automation.
- API/REST integration and scripting (Groovy/ScriptRunner, Automation for Jira).
- Strong understanding of Agile methodologies (Scrum, SAFe, Kanban) and how Atlassian tools enable them.
- Experience leading and mentoring teams, with strong delegation and coaching skills.
- Excellent communication and stakeholder management skills, with the ability to work across global teams.
- Flexible, adaptable, and able to work under tight deadlines in dynamic, customer-driven environments.

**Life at Arvato Systems Malaysia**:
Are you ready to join a team that continuously nurtures creativity, champions entrepreneurship, and values every individual's contribution? Our agile and collaborative culture cultivates empowerment through ownership, trust, and respect. Within this environment, we innovate through value creation and delving into technology, shaping boundless possibilities in our ecosystem.

**What's in it for YOU**:

- Innovate Fearlessly: We fearlessly challenge the status quo. Innovation runs deep within our core, and we're continually seeking groundbreaking solutions. Your ideas matter, and we offer the platform for them to flourish.
- Invest in Growth: We prioritize your professional development with diverse learning, mentorship, and resources nurturing your growth through ample training opportunities.
- Work-Life Harmony: At our company, we prioritize work-life harmony, championing flexibility, and support to ensure your welfare. Your mental wellness is our priority. We're committed to fostering a healthy balance between work and personal life for a happier, healthier you.
- Attractive Benefits: Our flexible benefits package is designed to cater to your individual needs, complemented by exclusive perks such as Birthday Leave, Family Care Leave, and sponsored meals.
- Collaboration over Competition: Teamwork isn't just an idea here - it's our way of life.
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