Financial Services Representative
1 week ago
**Job Title**:
Financial Services Representative (Bilingual: Mandarin & English)
**Location**:
Unit 3A, Level 21, Block 3B, Plaza Sentral, KL Sentral, Kuala Lumpur - 43570
**Key Responsibilities**:
- Assist clients in opening and managing individual trading accounts.
- Conduct KYC reviews and verify onboarding documents.
- Promote company products and services to new and existing clients.
- Handle client inquiries related to deposits, withdrawals, and trading platforms.
- Stay updated on global financial markets to effectively communicate trading opportunities.
- Support trade audit cases and resolve discrepancies as needed.
- Identify upselling and cross-selling opportunities to enhance client relationships.
- Collaborate with the Financial Services team to manage workload efficiently.
- Achieve individual and team performance targets.
**Requirements**:
- Bachelor’s degree (any discipline).
- **Fluent in Mandarin and English (written and verbal)** - Mandatory.
- 2-3 years of relevant experience in financial or trading industries.
- Strong communication, critical thinking, and problem-solving skills.
- Good understanding of financial markets, global events, and trading concepts.
- Ability to manage mathematical data accurately (advantageous).
- Flexible to work in Day/Regular shifts.
- Must meet the Fitness and Propriety standards prescribed by the FCA.
**Preferred Qualities**:
- Analytical mindset with a customer-first approach.
- Proactive learning attitude towards market trends and trading platforms.
- Team player with a focus on collaboration and performance improvement.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: RM2,000.00 - RM3,500.75 per month
**Benefits**:
- Health insurance
- Meal provided
Schedule:
- Afternoon shift
- Fixed shift
- Holidays
- Monday to Friday
-
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