Remote Virtual Assistant for a Singapore-based Company

7 days ago

Johor Bahru, Malaysia Quills at Work Full time

**Location: Remote**
- **About the Group**_
- The Virtual Assistant will report directly to the co-founders and be responsible for supporting the company's e-commerce operations, including order management, data updates, inventory synchronization, and content development across online sales channels such as Shopee, Shopify, and social media platforms._

**The Virtual Assistant is responsible for**:

- Manage executive schedules, organize meetings, and arrange business trips.
- Handle confidential correspondence and ensure smooth daily operations.
- Update and maintain accurate data on spreadsheets, databases, and online platforms.
- Update orders from Shopee, Shopify, and other sales channels, ensuring accurate and timely data entry.
- Synchronize inventory between the website and Shopee to reflect real-time stock levels, preventing overstocking or shortages.
- Record internal sales data in the order tracking sheet, ensuring accurate financial and inventory management.
- Track and update sample or demo products in the system to maintain transparency in inventory records.
- Propose and improve inventory tracking processes to enhance efficiency and minimize errors.
- Accurately update information in the Master Inventory Sheet, ensuring consistency between the main sheet and the inventory tracking sheet.
- Add new products to the homepage as soon as they arrive, keeping the catalog fresh and up-to-date.
- Manage product listings, monitor inventory levels, and process orders on Shopee and Shopify.
- Respond to customer inquiries and provide support through online channels.
- Communicate directly with brands, manage new orders, handle product defects, and track delivery progress.
- Collaborate closely with designers to gather product images for sales channels and marketing purposes.
- Create and schedule engaging posts on platforms such as Facebook, TikTok, and Telegram.
- Monitor social media interactions, respond to comments and messages, and maintain a positive brand presence.
- Work with the marketing team to develop content aligned with promotional campaigns and brand tone.

**As an Virtual Assistant, it would be beneficial if you have the following skills and experience**:

- Having experience in the role of a Virtual Assistant, E-commerce & Social Media Assistant, or similar positions.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong time management and organizational skills, able to handle multiple tasks simultaneously.
- Leadership, problem-solving, and management abilities to work effectively.
- Strong analytical skills to make accurate decisions.
- Experience working with Shopee or e-commerce websites is an advantage.
- Ability to use ChatGPT to optimize product descriptions.
- Responsible, able to work independently, and proactive in collaborating with the team.
- To Apply_

Pay: RM2,000.00 - RM3,500.00 per month

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