Sales Coordinator

2 weeks ago

Melaka, Malaysia Casa Del Rio Melaka Full time

Support the Sales & Catering team administratively including correspondence, preparing reports and assisting with reservations.
- Provide telephone and message support for the department and respond to inquiries in a timely, clear and pleasant manner.
- Exercise decision making skills to direct requests both internal and external.
- Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
- Assist the Sales & Catering team with the preparation of contracts, proposals and addendum and track the completion status.
- Act as liaison between Sales & Catering Managers and clients in Sales & Catering Managers' absence. Take booking inquiry information via phone and prepare proper paperwork.
- Handle reservations for VIP guests and clients.
- Ensure that all arrangements, including upgrades and amenities, are handled properly.
- Coordinate with other departments through verbal and written instructions.
- Block group & meeting space specifications and ensure that accurate information is collected and entered in the reservations system.
- Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
- Order office supplies and collateral inventory for Sales & Catering Department and Executive Offices.
- Complete additional projects as assigned.
- Assists sales and catering team in the preparation of Banquet Event Orders and internally distributes to departments when necessary.
- Assists front office team, General Manager and sales team with travel agent and corporate reservations.
- Assists sales, catering and accounting team with scheduling, collecting and ensuring accurate and on time delivery of group deposits.
- Prepares detailed and quality Group Resumes and internally distributes to all necessary departments in an effort to proactively and appropriately convey pertinent group information to team.

**Job Types**: Full-time, Permanent, Contract, Fresh graduate
Contract length: 6 months

Pay: From RM1,700.00 per month

**Benefits**:

- Health insurance
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales Coordinator: 1 year (preferred)

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