Service Desk Specialist with Japanese

Tasks: - Provide IT support to end users across multiple global locations. - Manage tickets throughout their lifecycle, including opening, closing, and monitoring. - Ensure timely resolution by tracking ticket timelines (SLAs). **Requirements**: - JLPT N1/N2 Japanese Language and good English - Strong organizational skills with ability to prioritize...

We are looking for a highly capable service desk analyst to be part of our global service desk unit. Company nature: IT Consulting (Business & Management) Employment status: Permanent Salary & Benefit**:Basic + Language allowance** + Bonus + benefit Medical, Miscellaneous allowance, Parking, Performance Bonus Job Responsivities: You will be handling...

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

We're Hiring: Sales Specialist for IT Services & System We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales, strong relationship-building skills, and a proven track record of exceeding sales targets in the...

**EXCLUSIVE NETWORKS** |**Introduction** Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the...

Tasks: - Provide remote L1 Support to End Users; - Analyzing problem & putting correct resolution in place; - Troubleshooting and relating resolution procedures to non-technical end - users, - Opening, closing & monitoring of the incidents in the system during the complete incident lifecycle; - Monitoring the correct timelines (SLA) - Providing input toward...

Key Responsibilities: - Single point of contact for troubleshooting and resolving technical issues for network, hardware and software based on customer needs. - Provide answers to service, product, and technical inquiries for current and legacy products. - Offer proactive support to help reduce the occurrence of issues. - Collaborate with team members to...

Job Description:We are seeking a highly motivated individual to join our team as a Service Desk Analyst for Native Japanese. The ideal candidate will be responsible for resolving technical issues related to network, hardware and software for both internal and external customers, providing proactive support, and ensuring customer satisfaction.Key...

**Key Responsibilities**: - Issue Resolution: Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed. - Ticket Management: Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of...