Customer Success

11 hours ago


Kota Damansara, Malaysia FUNCROWD SDN BHD Full time

An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Customer Success Specialist, you will assist in managing client relationships, provide customer support, and contribute to sales support efforts. Strong communication and organizational skills are required, along with proficiency in Microsoft Office. The position offers a supportive work environment and opportunities for growth.

**Job Requirements**

**Responsibilities**:

- Building and maintaining relationships with clients.
- Support the management of existing client accounts.
- Act as a point of contact between clients and internal teams, ensuring effective communication and timely resolution of client issues.
- Follow up and assist new project and on going project

**Requirements**:

- Good communication and interpersonal skills
- Proficient in Microsoft Office
- Ability to handle multiple tasks and priorities in a fast-paced environment
- High school diploma or equivalent, or bachelor's degree encouraged
- Enjoy working with the teams

Added Advantage:

- Knowledge of SEO, Local SEO, Google Ads, Facebook Ads, and Website builder(CMS)
- Knowledge of Adobe Software for Design and Editing
- Fluency in additional languages, such as Mandarin, would be an advantage.

Job Highlights:

- Great career development
- Open for Fresh Graduate
- Recognition and reward for your performance
- Good working environment
- Nearby Public Transport (Nearby MRT)

**Salary**: From RM2,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus



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