Field Technical Support/technician

Job ResponsibilitiesPrepare Market Investigation Reports (MIR) and support process improvement initiatives from market feedback to manufacturing.Develop and provide troubleshooting guidance literature for service outlets.Enhance technician competency by upskilling branch and dealer technicians through structured training and skill composition...

Location: Shah Alam, 10, MY, 40200- Req ID: 7008**POSITION OBJECTIVE**: Follow standard work procedures, handing escalated customer issues, coordinating the development of the service team technical capability to maximize customer satisfaction, loyalty and retention to assure company business goals are achieved. **RESPONSIBILITIES**: - Ingersoll-Rand South...

TECHNICAL SUPPORT, FLEET EXECUTIVE TROUBLE SHOOTING SUPPORT 1.1 To proactively monitor for anomalies (health-check) for all fleet devices across all platforms. 1.2 To provide “Over the Air” (OTA) support for technical inquires and troubleshooting request received for all fleet customers, and standby for any unexpected issues outside of working...

Installation of PC, printers, network switches - Check and maintain computer hardware and peripherals such as mouse, keyboards, printers and scanners, computer networking - Install, configure and manage software and their functions according to specifications - Ensure security and privacy of networks and computer systems - Troubleshoot to identify and...

Installation of PC, printers, network switches Check and maintain computer hardware and peripherals such as mouse, keyboards, printers and scanners, computer networking Install, configure and manage software and their functions according to specifications Ensure security and privacy of networks and computer systems Troubleshoot to identify and resolve...

Requirements - Process at least a Technical Certificate/Diploma in Mechanical Engineering - Minimum 2-3year working experience in related field in palm oil industries. - Able to perform simple troubleshooting of machines - Providing onsite services by performing installation of machine after repair. - Prepare service report for all maintenance work done -...

About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world...

**Responsibilities**: - Provide technical assistance and support for incoming queries and issues. - Diagnose and troubleshoot technical issues. - Escalate unresolved issues to appropriate internal teams or senior technical support specialists. - Document all technical inquiries, issues, and resolutions. - Create and maintain knowledge base articles and...

Company DescriptionTopcon Positioning Asia (Malaysia) Sdn Bhd (TPM) is located in Shah Alam, Selangor, Malaysia and serves as the regional hub for South and South East Asia under Topcon Corporation. Topcon Corporation is a Japanese multinational company established in 1932, and is a world leader in manufacturing optical and electronic instruments for...

**Summary**: **Responsibilities**: - Level 1 support (remove/onsite), maintenance, and resolution of hardware and software issues related to end users on software related issues. - Troubleshoot software errors and recommend appropriate solutions. - Diagnose hardware issues and replace or repair defective components. - Conduct regular maintenance to ensure...