Tour Operation Executive

1 day ago

Cyberjaya, Malaysia PRIDES TOUR SDN BHD Full time

**TOUR OPERATION EXECUTIVE**

**JOB DESCRIPTION**:
Negotiating with hotels, restaurants, transportation providers, and other businesses to secure the best possible rates

Coordinating all aspects of group travel, including booking hotels, flights, rental cars, excursions, entertainment, and activities

Reviewing all travel documents to ensure that all details are correct before finalizing arrangements

Updating clients during the trip regarding any changes in schedules or itineraries

Arranging transportation to and from airports, hotels, and event sites

Scheduling trips and tours, and other activities for groups

Managing the group’s schedule, including booking appointments with local merchants or businesses

Communicating with clients and providing them with information about travel plans and activities

Providing information about hotels, restaurants, entertainment options, and other travel-related topics

**SKILLS**

Customer service - interact with customers and provide them with a positive experience and ensure your customers are satisfied with their experience.

Negotiation skills - Use negotiation skills to secure discounts on travel packages, hotel stays and other travel-related services and to convince suppliers to offer them the best prices on travel-related products and services.

Marketing - marketing skills to create advertisements, develop a website and create social media posts to promote your business. You can also use marketing skills to research the travel industry and find ways to improve your business.

Time Management - ability to plan and execute a series of tasks in a specific order to meet a deadline and often have multiple responsibilities, including managing the itinerary of a group of tourists, coordinating transportation and making sure the group is on time for each event at the same time.

**REQUIREMENT**

Diploma/Degree in Tourism Management, Business Management or any related courses.

1-2 working experience in Customer Services/Marketing or any related.

Able to work in Johor Bahru and Cyberjaya.

Posses own transport

Pay: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Monday to Friday
- On call
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay

Willingness to travel:

- 50% (preferred)

Work Location: In person

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