Retail Store Manager

2 weeks ago

Bandar Sunway, Malaysia PRISM+ Full time

**Responsibilities of a Retail Sales Manager but are not limited to**:

- Daily store operations
- Manage, count, verify, and reconcile daily cash register sales
- Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
- Perform opening and closing procedures effectively according to store policies and procedures
- Process and replenish merchandise and ensured stock availability
- Team management
- Lead retail team to maintain visual merchandising and cleanliness standards of the store
- Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
- Recruit and hire new store employees
- Responsible for training and onboarding new employees
- Create and manage store schedules
- Sales
- Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
- Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
- Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

**Requirements**:

- Bachelor’s Degree in Business, Marketing, or any relevant course of studies
- Minimum of 3 years of managerial experience in the retail industry
- Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
- Prior experience in malls landlord relations

**Skills/Experience Preferred**:

- Data-driven with ability to analyse data for stocks forecasting
- Strong Communication (English/Chinese/Malay) and people skills
- Passionate in engaging customers and providing excellent service

**Benefits**
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Performance bonus
- Annual increment

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