Customer Service Representative

2 days ago

Ipoh, Malaysia The Perak Chinese Maternity Association Full time

1. To check and tabulate the patient's discharge ticket from the ward. 2. To collect cash from Dialysis, Pharmacy, Polyclinic, X-ray, Endoscope Room, and patient discharge and to screen through a money detector for any forgery. 3. To issues receipt to the payment of invoice. 4. To check on credit card expiry date or fraud card before receipt is being issued. 5. To contact the insurance company after initial 1st bill is faxed for final approval of payment by them. 6. To contact lab for lab fees, cross-match and specimen charges for billing. 7. To contact doctor for fees not given upon discharge. 8. To write all admission tickets to be sent to the respective wards. 9. To do daily report to accounts the following day.
Perak community specialist hospital is a multi-disciplinary hospital for the community served by a team of dedicated specialist doctors and caring personnel. We continually strive to provide comprehensive ,efficient and effective services with the aim of delivering affordable quality care supported by modern technologies. We believe in continuous training and development our personnel and remain responsive to the changing needs of the community. Our vision is to be a modern multi-disciplinary hospital providing affordable quality healthcare service. It is the policy of Perak community specialist hospital to achieve total customer satisfaction in all the services delivered,by providing the highest standards of quality care through our team of dedicated,professional and skilled personnel. We strive to continuously improve our performances by our commitment to comply with requirements and through our established quality management system to achieve a high standard of personal and corporate excellence.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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