Guest Service Representative

We are looking for a confident, outgoing, and customer-focused **Guest Service Representative** to be the face of our spa lounge at KLIA. In this role, you will actively engage with passengers in the waiting and lounge areas, promoting our spa services and creating a welcoming experience that enhances their journey. **Key Responsibilities**: - Proactively...

**RESPONSIBILITIES**: - Provides excellent service and continually strives to exceed expectations - Provide guests with verbal or written information about the facilities, services, rates, and area attractions. - Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas - Handle customer complaints, provide...

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...

Job Description Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. **Marriott Hotels**, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering...

**Additional Information** **Job Number**25173015 **Job Category**Rooms & Guest Services Operations **Location**Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationPutrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationPutrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia, 62502ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing...

**Requirements**: - SPM or equivalent - Pleasant and good interpersonal personality - Good communication skills and customer-oriented - Able to work in shift and public holiday **Job description**: - Achieve positive outcomes from Guest queries in a timely and efficient manner. - Ensure an efficient reception experience for Guests, including check in/out,...

Job Title : Customer Experience Represntative Reports to : Customer Experience Manager Based at : Sepang Job purpose : Customer Experience Representative The Customer Experience Representative will be responsible for to deliver a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the CAE Kuala Lumpur...

**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...