IT Service Desk Tech Lead

The main responsibility to manage the transition of IT service desk operations, ensuring the smooth handover of services, processes, tools, and people between teams or vendors. This role focuses on maintaining high-quality service and mínimal disruption during the transition of service desk functions. The roles involves key task as below: - **1....

The main responsibility to manage the transition of IT service desk operations mainly on knowledge transfer and hyper care. IT involves process of transferring relevant knowledge from experienced team members to new or less experienced team members. Hyper Care Support involves intensive support provided after the system GO-Live. It ensures that any issues or...

**Responsibilities**: **1. Guest Reception** - Greet and check-in guests in a courteous and professional manner. - Assist with check-out, reservations, and address guest inquiries or requests promptly. - Ensure all guest information is recorded accurately in the system. **2. Front Desk Operations**: - Manage guest check-in/check-out procedures...

**Requirements & Qualification** - Bachelor's degree in computer science, information technology, engineering, business, IT support or a related field. - Possess a professional certificate is desirable (e.g CCSM, CCXP,CSM,CCCM,CMQ/OE.CCSP,CPCS,CSS) 8 years of total work experience and at least 5 years in technical operations, system administration, or a...

This position is open to fresh graduates, internship seekers, or individuals exploring opportunities in Customer Support, Service Coordination, or Operations Support roles.Requirements & QualificationDiploma or Degree in Software, Information Technology, Computer Science, or Business Administration, preferably with up to 1 year of work experience in a...

**Responsibilities**: - Assist the firm in fully utilizing our existing internal business system (Zoho) - Provide assistance in hardware/software housekeeping. - Frequent collaboration with Operation and Administration departments regarding hardware/software enquiries. - Engaging with Zoho developers for system administration. - Assist in creating efficient...

Duties: - Code and verify program operations by confirming tests - Ensure compliance with system development standards and methodology throughout entire System Development Life Cycle (SDLC) **Requirements**: - A recognised Degree in Information Technology/Computer Science - Self-motivated and a team player - Good analytical and problem solving skills -...

Responsibilities: - Code and verify program operations by confirming tests - Ensure compliance with system development standards and methodology throughout entire System Development Life Cycle (SDLC) **Requirements**: - Minimum 3 years of experience in Mobile Application Development with one or more device platforms ie. iOS and Android - A recognised...

Responsibilities: - Greet customers when entering or leaving the establishment - Handle cash, credit, QR-pay, or online transactions with customers - Ensure invoice pricing is correct - Issue change, receipts, or gate pass - Cash desk invoice in SAP - Redeem Free Service Coupon, E-Service Voucher, & Sales Campaign Voucher - Count money in cash drawers at...

**Location**:Kajang Impian - Ground Floor - No. 17, Jalan Kajang Impian 2/1, Taman Kajang Impian, 43650, Bandar Baru Bangi, Selangor **Work Hours**: 10am-7pm, 1pm-10pm (Mon - Sun with 1 rest day) **Contract**:12 months (3 months probation) - Greet and help customers in a polite and professional way. - Keep the front desk area clean and make sure it has...