Technical Support Customer
7 days ago
Role: Technical Sales Support
Working location : Bangsar
Working hour: Rotational shift
**Job Description**:
- Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base.
- Identify and relate with various customer needs and scenarios.
- Provide customers resolution/ consultation with cutting-edge solutions in a friendly,confident and knowledgeable manner.
- Transfer customers to appropriate departments when required.
- Conduct data entry, documentation, and case management.
- Work and partner with others within a team-based environment. Achieve and maintain required metrics and goals.
- Requires good English skills.
The role is 100% sales and technical support with account management, comes with fixed basic, allowances etc.
Pay: RM4,700.00 - RM4,800.00 per month
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