Technical Support Manager

Job Description Summary **Job Description**: Job Title: Technical Support Center Manager The BD MMS Service and Support organization provides technical service and field support to BD’s dispensing customers. The Technical Support Center team manages the remote service and support for BD customers worldwide. The Technical Support Center is responsible for...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

WE ARE HIRING - TECHNICAL SUPPORT SPECIALIST - L1 Job Title: Technical Support Specialist - L1 Location: Bangsar South, Malaysia **Responsibilities**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Take calls and service...

Role: Technical Sales Support Working location : Bangsar Working hour: Rotational shift **Job Description**: - Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base. - Identify and relate with various customer needs and scenarios. - Provide customers resolution/ consultation with cutting-edge...

Job Description Summary The purpose of the Connected Med Management Technical Support Specialist (multiskilled) is to assist in resolving complex, time sensitive, and high-risk issues, which include customer escalations, sites down, remote troubleshooting, and dispatching cases to field service technicians, within a timely and professional manner. Each CMM...

Job Description Summary Who We Are **Job Description**: CareFusion Job Description This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware. The person in this role will play a key role in managing, resolving, and...

Job Description SummaryThe purpose of the Connected Med Management Technical Support Specialist (multiskilled) is to assist in resolving complex, time sensitive, and high-risk issues, which include customer escalations, sites down, remote troubleshooting, and dispatching cases to field service technicians, within a timely and professional manner. Each CMM...

Provide 2nd level support, handle problems and incidents, detail troubleshooting and manage change requests till closure. - Understand and enforce processes and procedures - Manage customer satisfaction through commitment to timeline, quality and accuracy, and constantly working on continuous improvements to all processes. - Provide consultation, guidance,...

Hiring Now – Sales & Technical Support Representative (Mandarin + Cantonese)Location: Bangsar South, Kuala LumpurSalary: Around RM4,500+ (including allowances)Working Hours: Monday–Friday | Regular Office HoursStart Date: 17th NovemberRequirements:Local Malaysian candidates fluent in Mandarin & CantoneseGood communication and problem-solving skillsFresh...