Payment Manager, Bank Transfer

**Company Description**:

- Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
- So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
- Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

As Payments Manager within the Industry Relations & Operations team, you will oversee the performance of bank transfer money movement and other banking services. You will collaborate with Product and Platform teams, Operations, Risk, Compliance, Treasury, bank partners, and other internal stakeholders in efforts to reduce cost and improve performance across Block’s supply chain as it relates to bank transfer money movement. You will be responsible for sharing and contextualizing data and turning it into strategies and actions that improve Block’s top and bottom lines, gain operational efficiencies, and enhance the experience of our sellers and buyers.

You will:
- Compile and analyze bank transfer data to obtain insights and identify opportunities to maximize costs, efficiencies, and performance while maintaining compliance with payment network rules and requirements-
- Design and develop performance, cost-related, and other key business metrics on bank transfer money movement across Square's supply chain-
- Track and monitor key metrics, ensure reporting is clear and accurate, and report regularly to internal stakeholders-
- Oversee bank transfer processes; conduct reviews and assessments to proactively identify required technical tasks/actions, issues, and risks to meet business objectives and adhere to payment requirements, including Nacha rules-
- Analyze existing bank transfer processes to develop strategies, policies, and procedures to protect Square’s ecosystem and improve operational efficiency, ensuring scalability and redundancy-
- Develop strategies for building on the goal of getting sellers their funds quickly and reliably; evaluate new partners, products, and methods of standard and expedited money movement-
- Lead collaborative initiatives with product, engineering, and data science teams to measure opportunities and implement changes to reduce costs and improve performance.-
- Understand Square's competitive position via in-depth competitor and partner research, and implement programs to further payments products, services and strategic objectives, including new bank payment methods and faster money movement-
- Research and analyze industry trends, payment network rules, and opportunities for Square to further distinguish its positioning and commerce suite of products**Qualifications**:
You have:
- 5+ years of experience and solid understanding of the payment industry and its current evolution both domestically and abroad. Prior experience at a financial institution, fintech, or payments network strongly preferred.-
- Payments industry knowledge; understanding of bank to bank money movement and all the roles involved from sender (originator) to receiver (beneficiary)-
- Deep data-driven analytical skills that use quantitative skills to make decisions-
- Data analysis and visualization expertise: you can communicate complex data analyses using tools such as SQL, Looker, PowerBI, or Tableau-
- Clear written and verbal communication and presentation skills, with the ability to make strong arguments supporting Square’s position with internal and external stakeholders-
- Demonstrated ability to deal with ambiguity; think strategically and analytically about business, product, and technical challenges; as well as earn trust with and influence others. A strong sense of ownership, drive to have an impact, and entrepreneurial spirit are musts.Even better:
- Accredited ACH Professional (AAP) / NACHA rules specialist-
- Understanding of Regulatory, Compliance, Payment Network requirements, and key performance indicators (KPIs) related to bank transfer money movement including ACH, RTP/Fe