Tour Operation Executive

1 day ago

Kota Kinabalu, Malaysia AVENUE HOLIDAYS SDN BHD Full time

**Key Responsibilities**:

- **Tour Product Development**:

- Research, conceptualize, and develop new and competitive tour packages tailored to different market segments.
- Evaluate current tour offerings and recommend improvements based on market trends, customer feedback, and operational feasibility.
- Collaborate with local suppliers, guides, and tourism service providers to enhance the value and uniqueness of tour products.
- **Operations Management**:

- Coordinate and monitor daily tour operations, including booking arrangements, itineraries, transportation, and accommodations.
- Liaise with suppliers and partners to confirm bookings and ensure all arrangements meet quality standards and client expectations.
- Handle client inquiries, reservations, and special requests in a professional and timely manner.
- **Client Service & Support**:

- Provide pre-tour briefings and post-tour follow-ups to ensure customer satisfaction.
- Address any operational issues or client complaints efficiently and diplomatically.
- Assist in customizing tours to meet specific client needs, including FIT and group travel arrangements.
- **Documentation & Reporting**:

- Prepare and maintain accurate records of tour files, supplier agreements, costings, and reports.
- Ensure all travel documents, permits, and insurance are obtained as required.
- **Team Collaboration**:

- Work closely with the sales and marketing team to promote new products and improve tour visibility.
- Contribute to internal discussions and brainstorming sessions for strategic planning and service enhancements.

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Commission pay
- Tips

Work Location: In person

  • Korea Tour Coordinator

    1 week ago

    Kota Kinabalu, Malaysia Land Star Tour Sdn Bhd Full time

    Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists. Land Star Tour Sdn. Bhd., established since May 2006, is among the major inbound tour operators handling Korean tourists visiting Sabah. In line with our Company expansion to Peninsular Malaysia, we seek passionate...

  • Tour Operations Executive

    1 week ago

    Kota Kinabalu, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time

    **Position**:Tour Operations Executive (Sabah Branch) **Salary Range**:RM3,000.00- RM3,500.00 (Depending on experience) **Reporting to**:Head of Sabah **Company Description**: **Golden Destinations by ICE HOLIDAYS Sdn Bhd** is a leading B2B travel wholesaler in Malaysia, with a unique business model offering ready-made products and packages to partners,...

  • Tour Operator Assistant

    5 days ago

    Kota Kinabalu, Malaysia TIMES HOLIDAYS TRAVEL & TOURS SDN BHD Full time

    Times Holidays Travel & Tours Sdn Bhd specialized tour operators and destination management companies in Sabah, Malaysia. We operate Inbound, Outbound & Ticketing, and events management. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Tour Operations Executive

    1 week ago

    Kota Kinabalu, Malaysia Golden Destinations by ICE HOLIDAYS Sdn Bhd Full time

    Tour Operations Executive (Kota Kinabalu Branch) Reporting to: Head of Department (Sabah) Company Description: **Golden Destinations by ICE HOLIDAYS Sdn Bhd** is a leading B2B travel wholesaler in Malaysia, with a unique business model offering ready-made products and packages to partners, backed by established and matured branding. Their marketing concept...

  • Tour Bus

    3 days ago

    Kota Kinabalu, Sabah, Malaysia JSK Group Of Companies Full time 40,000 - 60,000 per year

    JSK Tours and Travel specilizes in offering land transporation to all JSK related hospitality and tourism products.Responsibilities:-Responsible to arrange tour bus / van driver schedules and related operational functions.Responsible to prepare timely scheduled reports.Ensures all vehicles permits, repairs, maitenance schedules and related.Liaise with the...

  • Operations Coordinator

    3 days ago

    Kota Kinabalu, Malaysia Cxl executive Full time

    **Location**: Kota Kinabalu (Riverson The Walk), Sabah **Working Hours**: 40 hours/week, 5 days/week We are looking for a detail-oriented and proactive Operations Coordinator to join our team in Kota Kinabalu. You will be responsible for supporting field operations and data collection efforts across Borneo. **Responsibilities**: - Coordinate and execute...

  • Operation Executive

    5 days ago

    Kota Bharu, Malaysia AJUA TRAVEL & TOURS SDN. BHD. Full time

    Able to do admin works related to tour & travel agency AJUA TRAVEL & TOURS SDN. BHD adalah syarikat bertaraf bumiputera (100%) yang melibatkan diri dalam perniagaan pelancongan. Kewujudan AJUA TRAVEL & TOURS SDN. BHD adalah bertujuan untuk memberi perkhidmatan kepada masyarakat dalam sektor yang diceburi. Sektor pelancongan diharapkan dapat membantu...

  • Tour Consultant

    3 days ago

    Kota Kinabalu, Malaysia Borneo Eco Tours Sdn Bhd Full time

    Responsibilities - Organize the client's travel itinerary from beginning to end. - Work with the Sales Team and Operations Team to deliver optimal service to clients on the ground. - To handle and respond to all customer complaints and report to Sales Manager/Supervisor. Job Requirement - Diploma or Degree in Tourism Management or any related field. - Fresh...

  • Front Office Officer

    1 week ago

    Kota Kinabalu, Malaysia Toojou Hotel Full time

    **Responsibilities**: - To assist with daily operation at Front Office. - To assist guests during arrival and departure. - To build guest loyalty and satisfaction, while maximising room revenue and occupancy. - To create unforgettable stay for our guests. - To handle guest's enquiry, feedback and reservation. - To sell tours pakcages. **Key...

  • International Sales Consultant

    3 days ago

    Kota Kinabalu, Sabah, Malaysia Asia Direct Travel and Tours Sdn. Bhd. Full time 60,000 - 80,000 per year

    Key Responsibilities· Develop and execute sales and marketing strategies to expand our presence in the European tourism sector.· Build and maintain strong relationships with travel agencies, tour operators, government tourism bodies, and sustainable development partners across Europe.· Identify new business opportunities and promote Sabah as a sustainable...