Client Advisor

3 days ago


Kuala Lumpur, Malaysia Louis Vuitton Full time

Poste

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Missions

DUTIES & RESPONSIBILITIES:

- Drive and achieve individual and team objectives and be accountable for sales results
- Welcome every Client and provide the best Client experience
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Learn and master Brand and product knowledge

Profil

KEY REQUIREMENTS:

- Resilient and strong enthusiasm to learn, with a passion for Louis Vuitton products and fashion
- Excellent communication skills and a strong ability to engage with customers
- Client centric, proactive and positive in approach
- Possess a professional attitude with a mindset of curiosity
- Experienced in retail, fashion or frontline customer service is a plus



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