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Your main duties centers on the procedural and personal dimensions as applied in the delivery of the guest experience in a function rooms, bars, lounges, restaurants, pool area or in-room dinning. You will: set or prepare the outlet ready for service including keeping assigned areas stocked with supplies respond to guests' needs & wants requests, e.g. food or beverage orders, serve and clear tables prepare itemized checks and accept payment answer questions, explain menu items and specials, and/or handle service recovery perform up-selling of F&B products to guest answer telephone calls and taking guest reservation safe food handling procedures and sanitation practices
Every musical artist adds their own passion and personality to their music and performances. In that same spirit, Hard Rockers at Hard Rock Hotel Penang express themselves in authentic ways and project their individuality onto the products and services that they deliver. We constantly seek natural-born entertainers, supreme go-getters and masters of hospitality to join our band. Situated along Batu Ferringhi Beach, the luxury Hard Rock Hotel Penang resort sets itself apart from the conventional beach resort; blending rich music culture, contemporary design and family-friendly facilities. The hotel boasts 250 rockin’ rooms and suites complete with modern structure and tastefully furnished bedrooms, six dining venues including the iconic Hard Rock Café. The hotel is equipped with state-of-the-art amenities including the Rock Spa, Roxity Kids Club, Tabu Teens Club, Body Rock Gym, Rock Royalty Lounge, Rock Shops and the largest free-form swimming pool in northern Malaysia.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
