Assistant Manager, Freighter Operations

** Assistant Manager - Freighter Operations (Cost & Compliance)**

** Department**:Freighter Management**

** Reporting to**:Head of Freighter Management**

** Location**:RedQ**

** Job Purpose**:
**The Assistant Manager - Freighter Operations is responsible for overseeing cost control and operational compliance related to freighter aircraft operations. This includes managing and verifying invoices for maintenance, ground handling, and crew-related activities, and handling technical and financial disputes with MROs. The role ensures that all cost drivers are monitored, justified, and aligned with contractual obligations and operational efficiency targets.**

** Key Responsibilities**:
**1. Cost Oversight & Control**

- **Monitor and analyze costs associated with freighter operations, including maintenance, ground handling, crew travel/stay, and fuel uplift.**

-**
Identify cost-saving opportunities and support initiatives to improve cost efficiency across operational activities.**

-**
Track and manage maintenance costs in alignment with budgetary allocations and forecasted spend.**

**2. Invoice Verification**

- **Review, verify, and approve vendor invoices (MROs, ground handlers, crew accommodations, fuel providers, etc.) for accuracy and compliance with contracts.**

-**
Liaise with Finance and Procurement teams to ensure timely processing and resolution of billing discrepancies.**

-**
Maintain detailed records of invoices and payments for audit and reconciliation purposes.**

**3. Maintenance & MRO Liaison**

- **Serve as the point of contact for maintenance vendors (MROs) for technical cost-related issues.**

-**
Coordinate with engineering/maintenance departments to verify the necessity and accuracy of services billed.**

-**
Resolve technical and commercial disputes with MROs in a timely and professional manner.**

**4. Ground Handling & Crew Coordination (Cost-Focused)**

- **Monitor contracts and invoices related to ground handling, towing, parking, and crew accommodation.**

-**
Ensure operational costs associated with ground handling and crew logistics are within approved budgets.**

**5. Data Analysis & Reporting**

- **Develop and maintain dashboards or reports tracking operational cost KPIs.**

-**
Provide periodic cost analysis reports to management with insights and recommendations.**

-**
Support budgeting and forecasting processes by providing historical cost data and variance analyses.**

**6. Contract & Compliance Management**

- **Ensure all operational activities and vendor engagements are aligned with signed SLAs and contract terms.**

-**
Participate in contract reviews and renewals, providing feedback on performance and cost-related clauses.**

** Key Interfaces**:

- **Maintenance & Engineering Team**

-**
Ground Handling Providers**

-**
MRO Vendors**

-**
Flight Operations & Crew Scheduling**

-**
Finance & Accounts Payable**

-**
Procurement**

-**
Legal (for disputes and contract interpretation)**

** Qualifications & Experience**:
**Education**:

- **Bachelor’s degree in Aviation Management, Engineering, Finance, Logistics, or related field. License/Certificate in Aircraft maintenance**

-**
MBA or similar qualification is an advantage.**

**Experience**:

- **Minimum 3-5 years in airline or cargo operations, preferably with exposure to cost control, vendor management, and maintenance operations.**

-**
Experience handling MRO contracts or disputes is highly desirable.**

**Skills**:

- **Strong analytical and financial acumen.**

-**
Understanding of aviation maintenance, MRO operations, and cargo ground handling processes.**

-**
Proficient in G sheets, ERP systems, AMOS and invoice management tools.**

-**
Excellent communication, negotiation, and stakeholder management skills.**

** Key Competencies**:

- **Detail-oriented with strong problem-solving skills**

-**
Proactive and organized**

-**
Ability to manage multiple priorities in a high-paced environment**

-**
Strong interpersonal and cross-functional coordination abilities**

**We are all different** - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.