Assistant Manager, Freighter Operations

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

JOB SUMMAARY

The Assistant Manager – Freighter Operations is responsible for overseeing cost control, vendor compliance, and operational support for freighter aircraft operations. This role manages invoice verification for maintenance, ground handling, crew logistics, and fuel uplift while resolving technical and financial discrepancies with MROs and operational partners. The position ensures that all cost drivers are monitored, justified, and aligned with contractual obligations and operational efficiency targets.

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***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

JOB RESPONSIBILITIES

1. Cost Oversight & Control

• Monitor and analyze costs related to freighter operations (maintenance, ground handling, crew travel, fuel uplift).
• Identify cost-saving opportunities and support initiatives that drive operational efficiency.
• Track and manage maintenance costs in line with budget allocations and forecasts.

2. Invoice Verification

• Review, verify, and approve invoices from MROs, ground handlers, crew accommodation providers, and fuel suppliers.
• Work with Finance and Procurement to resolve billing discrepancies and ensure timely processing.
• Maintain accurate records for audit and reconciliation.

3. Maintenance & MRO Liaison

• Act as the primary contact for maintenance vendors on cost and billing matters.
• Coordinate with Engineering/Maintenance teams to validate the accuracy and necessity of billed services.
• Resolve technical and commercial disputes with MROs.

4. Ground Handling & Crew Coordination (Cost-Focused)

• Monitor contracts and invoices for ground handling, parking, towing, and crew accommodation.
• Ensure operational costs remain within approved budgets.

5. Data Analysis & Reporting

• Develop and maintain reports or dashboards tracking operational cost KPIs.
• Provide periodic cost analysis with insights for management decision-making.
• Support budgeting and forecasting by supplying historical cost and variance data.

6. Contract & Compliance Management

• Ensure operational activities adhere to SLAs, contract terms, and compliance requirements.
• Participate in contract reviews and renewals by providing input on cost and performance clauses.

Requirements

Education

• Bachelor's degree in Aviation Management, Engineering, Finance, Logistics, or related fields.
• Aircraft maintenance license/certificate is an advantage.
• MBA is a plus.

• 3–5 years in airline or cargo operations, preferably with exposure to cost control, vendor management, and maintenance operations.
• Experience handling MRO contracts, invoices, or disputes is highly preferred.

• Strong analytical and financial skills.
• Understanding of aviation maintenance, MRO processes, and cargo ground handling.
• Proficiency in Google Sheets, ERP systems, AMOS, and invoice management tools.
• Strong communication, negotiation, and stakeholder coordination abilities.

• Detail-oriented with strong problem-solving ability
• Proactive and organized
• Able to manage multiple priorities in a fast-paced setting
• Strong interpersonal and cross-functional collaboration skills

Benefits

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit
• Vacation and time away - Sometimes you need to recharge and come back energized That's why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off