Quality Control Analyst

7 days ago

Shah Alam, Malaysia BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD Full time

_**Benefits**:_
- Annual Salary Increments & Bonuses (Based on Work Performance)
- Medical Coverage
- Comprehensive Staff Allowances (Phone Allowance, Transport Allowance, Attendance Allowance, Performance Allowance)
- **Key Responsibilities**:_
- Oversee and manage the overall activities of the Quality Control department.
- Develop and implement QC processes to ensure compliance with industry standards and company policies.
- Supervise and drive initiatives to enhance service quality across the network.
- Identify areas for improvement and implement corrective actions to maintain high service standards.
- Monitor and manage risks associated with network operations.
- Establish and maintain a patrol system to regularly assess and address abnormalities within the network.
- Conduct performance evaluations for relevant personnel, ensuring fair and accurate assessments.
- Approve and manage the costs associated with performance rewards and disciplinary actions.
- Assist the Director of the Network Management Center in handling daily operational tasks.
- Drive and support various projects and initiatives to enhance network performance and efficiency.
- Conduct audits on agent pricing and expenses, ensuring compliance with company policies.
- Implement corrective measures when discrepancies are identified.
- Oversee the offline scanning frequency of the entire station, ensuring timely and accurate data collection.
- **Qualifications and Requirements**:_
- Diploma or higher in any field. **Fresh graduates are welcome to apply.**:

- Fluency in Mandarin is essential for effective communication with our headquarters in China.
- Strong ability to work independently.
- Excellent public relations skills.
- Proficient in data analysis and logical reasoning.
- Preferred experience in chain management, channel management, franchise management, or related fields.
- **Availability to work 5.5 days per week.**:

- Must have own transport for visiting franchise locations.
- Willingness to work overtime and travel for business purposes as required.

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- Mandarin (preferred)

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